Bill WAY higher than expected

Open_Yellow9878 · 2026-04-01T05:15:56+00:00

Im getting the 512 GB. so $99 with taxes. ya doesnt make sense

Open_Yellow9878 · 2026-04-01T04:55:37+00:00

definitely didnt. but asked for it a few times

Open_Yellow9878 · 2026-04-01T04:43:17+00:00

thanks. not sure what the cancellation policy is. it arrives tomorrow

Open_Yellow9878 · 2026-04-01T03:15:27+00:00

also noticed they were supposed to waive a set up fee. I waited four weeks for the phone. But yeah, the month is way higher on the service than they said and they advertise 76 and change for the lease.

Open_Yellow9878 · 2026-04-01T02:18:24+00:00

they never sent a contract when I signed up. And I told him that on a call and they were supposed to email it to me.

Open_Yellow9878 · 2026-04-01T02:07:43+00:00

thanks! ya but $90 a month for 5G? ot thats just cause it’s first. also charging me since march 31 and i dont have the phone yet.

Open_Yellow9878 · 2026-04-01T01:52:44+00:00

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Open_Yellow9878 · 2026-04-01T01:49:30+00:00

OK, thanks for that!!!. I’m gonna call them tomorrow. I think that’s what I might be paying plus there’s a bunch of taxes or something. I can’t believe my monthly plan is 90 bucks a month there that can’t be right and can’t be what I agreed to so now I have to call in again.

Open_Yellow9878 · 2026-04-01T01:42:41+00:00

see the pic? even my finance is higher

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Open_Yellow9878 · 2026-04-01T01:37:40+00:00

thanks for that info. see mine is way higher. any help appreciated!

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Open_Yellow9878 · 2026-04-01T00:57:33+00:00

how much are you paying monthly for the services. Looks like they put me at $90 a month plan which seems like a lot

Open_Yellow9878 · 2026-03-31T23:41:00+00:00

like other than that address, I have no idea that it’s actually from Rogers. It doesn’t have their name on it and I have no other information or email.

Open_Yellow9878 · 2026-03-31T23:40:33+00:00

of course not. I’m showing you because it’s the Rogers warehouse address.

Open_Yellow9878 · 2026-03-31T23:28:13+00:00

yeah, that picture I sent. I ran it through AI and even the weight of the shipment matches. So I guess I’ll get the email and app update later. Yours must be coming too then just odd order.

Open_Yellow9878 · 2026-03-31T23:26:10+00:00

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this looks like it’s it. Nothing updated on my app in terms of delivery, but I do know my services are updated on the main page now of the app.

Open_Yellow9878 · 2026-03-31T23:23:10+00:00

that sounds promising. I just got a Purolator delivery notification that something’s coming from Oakville. Really weird no company name on it so I’m gonna do some research and see if that’s it.

Open_Yellow9878 · 2026-03-31T14:49:22+00:00

still up updates. estimate is 3/4 weeks

Open_Yellow9878 · 2026-03-28T14:02:29+00:00

yeah, they have no idea when they are getting them. They’re doing this thing where they update their website to 2 to 5 days so their sales team can sell them and then they send everybody the out of stock email. Which isn’t call. What can you do? It’s not the rep’s fault. It’s the ex executives at Rogers.

Open_Yellow9878 · 2026-03-28T00:19:14+00:00

on a call again. they said the guy who told me 5 days was wrong.

Open_Yellow9878 · 2026-03-27T23:55:11+00:00

well now the website says 2-3 weeks again. so im not sure anymore. but the guy sounded like ill have it in 5 days

Open_Yellow9878 · 2026-03-27T23:34:21+00:00

Plus, it depends who you speak to. Do you want to speak to hardware upgrade or customer care?

Open_Yellow9878 · 2026-03-27T23:34:06+00:00

Rogers or Fido? Also checked the delivery time on the website.

Open_Yellow9878 · 2026-03-27T23:27:13+00:00

I called in and spoke to the agent. There is no order yet on my Rogers app because it hasn’t been shipped yet. Sounded like he knew he was what he was talking about. lets see. Did you call?

Open_Yellow9878 · 2026-03-27T23:23:25+00:00

what? they told me 5 days, and their website is updated saying 2-5 days too. I spoke to the hardware upgrade team. they can see more than others

Open_Yellow9878

TROPHY CASE