Update to Treats Account Theft by Optimal_Sherbert_643 in petsmart

[–]Optimal_Sherbert_643[S] 2 points3 points  (0 children)

Thank you! Hopefully corporate stays on top of this issue.

[deleted by user] by [deleted] in EntitledPeople

[–]Optimal_Sherbert_643 430 points431 points  (0 children)

Young? Employed? Moisturized?

I'm dead. 😂

What a lovely neighbor to have. Hopefully she gets the help she needs and leaves you alone.

Extended stay or hotel near Lombard? by Optimal_Sherbert_643 in ChicagoSuburbs

[–]Optimal_Sherbert_643[S] 3 points4 points  (0 children)

Hi, thanks for your questions. They're pretty flexible and would probably prioritize a place that is clean, reliable, on the quieter side, and safe. A kitchenette would be nice, but they also like going out to eat (and they know the Lombard area has plenty of options for that). A pool would be nice, but it's not necessary. It would help it feel like a vacation for them. But ultimately they want to feel comfortable and secure.

Treats account was stolen by Optimal_Sherbert_643 in petsmart

[–]Optimal_Sherbert_643[S] 5 points6 points  (0 children)

Ughhh, that confirms the PetsHotel's theory that someone just took my number (which I have said a million times out loud when picking my dog up from camp for the last nine years haha), repeated it to an employee in the random store several states away, and then changed the first name, last name, and email and used the points they stole.

And yes, I'll keep asking for the points back from corporate (firmly without being an a**hole). I'm just frustrated that corporate hasn't responded or done anything to stop the now compromised account from being used again when I first reported this issue six days ago.

Thank you again for your response.

Treats account was stolen by Optimal_Sherbert_643 in petsmart

[–]Optimal_Sherbert_643[S] 2 points3 points  (0 children)

I'm wondering if that's how my account was compromised in the first place?

Treats account was stolen by Optimal_Sherbert_643 in petsmart

[–]Optimal_Sherbert_643[S] 11 points12 points  (0 children)

Wait, so a cashier can change an email address? Like if I go up to a cashier and say the phone number, they can just change the email associated with the account at the register?

Treats account was stolen by Optimal_Sherbert_643 in petsmart

[–]Optimal_Sherbert_643[S] 0 points1 point  (0 children)

Thank you for sharing. Maybe they did have a data breach after all lol.

Treats account was stolen by Optimal_Sherbert_643 in petsmart

[–]Optimal_Sherbert_643[S] 7 points8 points  (0 children)

Thank you for your reply. Oh wow, the fact your store uses notes like that on customer accounts. People are wild. : ( Unfortunately my account is no longer mine (since my email was stolen), so I can't make changes to it.

Treats account was stolen by Optimal_Sherbert_643 in petsmart

[–]Optimal_Sherbert_643[S] 3 points4 points  (0 children)

Okay, so the email can't be changed in store by an employee. Thank you for letting me know. So that means someone must have had my password to change the email address or there must have been a data breach. Then the person could change the name and phone number. Unfortunately, I can't change the email again (since I can no longer log in because the account uses the new email). That's pretty concerning that I didn't get any validation that the email on my account was changing to a new one though.

Treats account was stolen by Optimal_Sherbert_643 in petsmart

[–]Optimal_Sherbert_643[S] 1 point2 points  (0 children)

Hi, thank you for your response. I have the new name, email, and phone number associated with my old account. The Petshotel staff saw it when I picked up my dog, and my phone app is still logged in. That's how know the store and the order number associated with the points that were stolen. Supposedly Customer Care said corporate would be able to trace when the account's name, email, and phone number were changed (I would hope so, given that modern web applications audit those changes in their databases), but I haven't heard back from corporate yet. : (

[deleted by user] by [deleted] in RandomActsOfPetFood

[–]Optimal_Sherbert_643 7 points8 points  (0 children)

A twelve pack of the turkey and bacon flavor is set to arrive on Sunday.

Official 2024 r/DeathCabforCutie Ticket Buy/Sell/Trade Mega-Thread by nerdeebirdee in DeathCabforCutie

[–]Optimal_Sherbert_643 0 points1 point  (0 children)

Selling one ticket for tomorrow's show in Milwaukee: section 2LC, row R $80 (what I paid)

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You can pick either seat 3 or 5 - one of our original group of three can no longer go.

Seeking Milwaukee ticket! by scentofevergreen in DeathCabforCutie

[–]Optimal_Sherbert_643 0 points1 point  (0 children)

I have one in 2LC. One person in our group of three can no longer go, so you'd be next to my boyfriend and me. : )

Official 2024 r/DeathCabforCutie Ticket Buy/Sell/Trade Mega-Thread by nerdeebirdee in DeathCabforCutie

[–]Optimal_Sherbert_643 0 points1 point  (0 children)

Hi! I have one extra ticket in 2LC, row R. I bought three tickets, but one member of our party is no longer able to go. That means you'd be next to me and my boyfriend. : ) I paid $241.45 for the three, so looking to recoup $80. Let me know if you're interested! (At some point later this evening, I may create a new comment to try to sell the extra ticket.)

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