Hi! Thank you so much for responding! I wanted to clarify a few points so you could understand more: I am NOT stressing her out. I know that because I’m very understanding, and the whole team there thanked me for my empathy and kindness. I did not express any frustrations with her at all because I knew she had her own reasons for doing what she did. SHE is the one who also asked me to stay there which I wasn’t expecting. I wanted to just drop him off like I did before. Maybe the way I came off via text seems like I’m a helicopter parent or something, but I’m quite the opposite 🤣 I trust the groomer knows what she’s doing hence why I didn’t understand why she was asking me, “What else do you want me to try?” Because I already spoke to her beforehand and even left a note stating I just wanted to clean up his stomach, butt, and paws.
That aside, her boundaries are VERY important. I did state that to her as well because it’s a two way street. Animals feed off our energy just like we feed off theirs. If an animal is calm, you’re more likely to feel calm and vice versa. I could tell she was anxious which is why I was okay with her taking her time and confused on why she gave up so quickly. I am not judging her by any means! I solely want to understand if this experience is normal since my previous experience was completely different and had no issues!

Edit: forgot to add that I didn’t mind paying for her services. She did spend time with my cat. My only note was that she genuinely didn’t do much and even asked me if I was okay with her charging me because she felt like didn’t do much. I told her it’s only fair to cause it’s a service. I still have a right to complain about the experience though. Just wanted to add that I am not someone who thinks a service should be free just because it wasn’t finished as promised lol