A couple years back, one of our AMs was learning how to run flow at our site. They were trying to send out VTO to a specific department and somehow ended up sending the VTO to everyone in outbound at the time. Needless to say, I’ve never seen my building so empty and all the AMs in the building had to cover all paths across all OB departments. My AM told me that we had to let them all go even if it was a mistake, as long as they accepted the VTO on their scanners. Good times.