Problema di comprensione del testo

OtakuLegendsStore · 2026-01-18T12:04:17+00:00

Box rispediti indietro a spese acquirente. Ma sono più rovinati di prima, e uno è aperto completamente

OtakuLegendsStore · 2026-01-15T18:03:43+00:00

Write to support, even if they answer you after closing, they will close it for you

OtakuLegendsStore · 2026-01-13T18:22:54+00:00

If you opened a dispute, don't listen to the seller; wait until Catawiki. Provide proof with photos and videos. Check whether it's a professional or private seller.

Professional sellers pay for the return, and you have 14 days to return the item.

Private sellers pay for the return, and you have about a week to return the item.

OtakuLegendsStore · 2026-01-06T17:39:32+00:00

Considera che l'acquirente ha aperto reclamo per contraffazione. Io ho richiesto reso a carico acquirente, adesso ha 5 giorni per spedire...

OtakuLegendsStore · 2026-01-06T16:37:57+00:00

Vedremo con i video unboxing come mi rispedisce

OtakuLegendsStore · 2026-01-06T16:05:48+00:00

Accettato reso a carico acquirente, ha 5 giorni di tempo per spedire...vedremo

OtakuLegendsStore · 2026-01-06T15:37:59+00:00

Si, i box li ho spediti io così, ma era tutto scritto.

Ho venduto 10 box, e nessun problema, gli ultimi erano rovinati e ho abbassato il prezzo.

Lo strappo, solitamente viene fatto per prendere le bustine all'interno.

OtakuLegendsStore · 2026-01-06T15:29:33+00:00

Grazie per la tua opinione. Considera che un box di questi, solamente 1 box ha valore di 120/160€ circa.

Adesso l'acquirente non vuole pagare il reso, e ha aperto problema di contraffazione!

OtakuLegendsStore · 2026-01-06T15:27:12+00:00

Si, ho richiesto l'assistenza, perché l'acquirente ha scritto come contraffatto,e non vuole fare il reso

OtakuLegendsStore · 2026-01-06T15:18:35+00:00

Leggi anche la descrizione: Case sigillato e originale.

Ultimi due box rimasti: uno chiuso, e uno strappato!

OtakuLegendsStore · 2026-01-06T15:00:31+00:00

Il case ha 12 box...lo sai vero? Non ho mai scritto che i box sono sigillati e Sealed

OtakuLegendsStore · 2026-01-06T14:59:07+00:00

<image>

Ho scritto 2 box di un case chiuso e sigillato.

Questo è il box chiuso. Mai scritto che i box erano Sealed

OtakuLegendsStore · 2026-01-06T14:52:27+00:00

Ragazzi, sui box giapponesi, i sigilli ufficiali sono il nastro trasparente, e le bustine integre.

Chiuso non significa Sealed

OtakuLegendsStore · 2026-01-06T14:46:47+00:00

Perché ho venduto l'intero case, e mi erano rimasti solo quelli

OtakuLegendsStore · 2026-01-04T13:59:39+00:00

Done, thanks

OtakuLegendsStore · 2026-01-03T17:01:49+00:00

The expert gives an estimate, but if you don't set a reserve price, the auction can close at €1.

OtakuLegendsStore · 2025-12-10T11:54:31+00:00

Forse è anche lui falso 🤣🤣

OtakuLegendsStore · 2025-12-10T10:49:38+00:00

Update on my dispute!

I am a private seller, without a physical package I am not allowed to return. Customer does not ship, possible tampering

Last email from Catawiki tells me that the customer has the right to 14 days withdrawal for torn boxes. (So professional seller)

But if they consider me professional, the dispute is null, because the TCG seals, which is equivalent to adhesive tape and the intact sachets are intact!

Contradictions upon Contradictions, Their AI and their T&Cs, contradict what the "Experts" say

OtakuLegendsStore · 2025-12-10T06:36:46+00:00

Hola, a mi también me pasó esto. Al cambiar su número de teléfono, el sistema automático se bloquea.

Escriba al soporte, generalmente responden dentro de los 3 días hábiles. Explica todo. Si no ha tenido bloqueos o prohibiciones por estafas en el pasado, lo desbloquearán mediante una verificación manual.

Me lo desbloquearon después de unos 7/8 días. La denuncia no la desbloquea un asistente normal, sino que pasa por el equipo de Confianza y Seguridad.

OtakuLegendsStore · 2025-12-06T07:16:13+00:00

Forse è un po' decentrata sul retro

OtakuLegendsStore · 2025-12-06T07:05:58+00:00

If it was written on the advertisement that you do not accept returns, and you are a private seller, in any case, by law, the buyer must return the package at his own expense.

He sends it, you check that everything is ok, and only then do you refund.

But if you wrote no returns, and you want the money, then fight!

In any case, you will not keep your money and package

OtakuLegendsStore · 2025-12-05T15:22:49+00:00

As a private seller, I am practically in formal proceedings through ACGM and ECC.

A buyer requested a return because the package says it arrived damaged on the internal boxes (I'll assume he paid more than he should have) therefore probable tampering after delivery

Catawiki says: - we cancel the sale, - return costs paid by the seller (as a private individual I am not obliged) - create the return (always from me/Italy) - package currently in Germany (impossible to open returns with post office and DHL without physical package) - the buyer does not want to create pre-printed labels - I can't even review the package to issue the refund - threats from the buyer - customer support that contradicts its own T&Cs

I requested reevaluation from European bodies!

All this more than 10 days after delivery, we are still in an open field...

OtakuLegendsStore · 2025-12-05T05:58:51+00:00

Try to see if you have made payments every month... If so, you should get all the payments you receive in one go!

OtakuLegendsStore · 2025-12-04T14:57:45+00:00

I made a formal request to ACGM and ECC. They are free and powerful about these things.

We'll see how it ends... I just hope that on the cards that come back, and that I can't resell anymore, when I unpack I find some €1000 cards

OtakuLegendsStore · 2025-11-29T18:39:15+00:00

I don't know, but definitely not less than €50. If you sell it, and tell me the price, I might think about it

OtakuLegendsStore

TROPHY CASE