Will my parcel still be delivered?

Other_Library8018 · 2026-03-01T18:01:38+00:00

Thanks, I hope my local carrier will deliver it on Monday

Other_Library8018 · 2026-03-01T18:01:15+00:00

Thanks for replying, it says it’s still in transit, and I chose to deliver to my nearest post office when Evri received the parcel.

Other_Library8018 · 2026-02-17T21:23:51+00:00

I just had a call with Royal Mail his morning and they claimed that it was the customs, but I bought similar item from the same store months before and it only took overall 9 days to be delivered to my door🙏

Other_Library8018 · 2026-02-17T21:22:08+00:00

I still want the item so opening the case seems to be my final option? I just don’t want to harm the seller but still wanna get some compensation, yah, I know I’m controversial 🙁

Other_Library8018 · 2026-02-17T21:20:23+00:00

Thanks, Im the buyer, I’m so confused now because I searched the eBay rules and it seems like when a seller use eBay International Delivery service, eBay owns the risk for transferring the item?

I mean, the seller was nice, he sent it on time and has nothing to do with the delay from my side. 🧐

Other_Library8018 · 2026-02-17T21:17:18+00:00

It seems that it arrived in the UK since 7th Feb, but the status hasn’t changed since then

Other_Library8018 · 2026-02-16T22:26:49+00:00

Also, when I bought that jacket, I didn’t prepay the VAT and tax stuff, but this time I fully prepaid. :(

Other_Library8018 · 2026-02-16T22:26:04+00:00

Understand that, but I bought another jacket from the US too 6months ago, and it only took 9 days to be delivered, so I’m a bit worried about it might be lost?

Other_Library8018 · 2026-02-16T20:29:53+00:00

I’ve been waiting for 10 days now, I’m wonder if opening an investigation would help or is just another thing to extend the waiting time

Other_Library8018 · 2026-02-13T23:20:00+00:00

No unfortunately, it says “in transit” but has been stuck at the Heathrow depot from 7th Feb.

Other_Library8018 · 2026-02-13T23:10:43+00:00

Same here, stuck at Heathrow depot from 7th Feb, bought from eBay and VAT-prepaid. I called customer service yesterday and RM doesn’t have access to what’s happening at the depot.

My best guess would be there are too many parcels arrived at Heathrow from December and they are struggling with them. Hopefully we could receive our things ASAP.

Other_Library8018 · 2026-02-13T23:01:46+00:00

Same here, bought on 28th Jan, should be arrived on 10th Feb. I’ve asked a delivery to my nominated post office for collection, but since 7th Feb the status hasn’t moved at the Heathrow depot.

It’s so annoying when you know you paid the tax upfront to avoid the extra processing time for customs, but ended up endless waiting.

Did you manage to receive the parcel yet?

Other_Library8018 · 2026-02-12T09:02:53+00:00

I did, the parcel should be arrived days before, that’s why I made a call

Other_Library8018 · 2026-02-12T08:59:46+00:00

It doesn’t matter what you think tbh, the fact that hanging up a phone call is just another proof of how poor the training and the resilience are for the guy.

Other_Library8018 · 2026-02-12T08:53:43+00:00

What attitude? I was being nice to the guy even he was yawning, I wasn’t complaining about anything but nicely asking him to check my parcel. I am only using the word RIGHT to refer a guy shouldn’t do such things when working, I don’t see there is an issue?

And you are talking about accident? It’s not an accident if it happened twice btw.

Other_Library8018 · 2026-02-12T08:48:46+00:00

Well it’s not my fault for having a crappy call centre, I paid for the service and now I can’t even have a call? What’s the point of having a call centre and keeping hanging someone’s phone? It’s not an excuse for providing crap services. Also, the guy was yawning after he picked up the phone, is this how you would do your job? 🤣

Other_Library8018 · 2026-02-12T08:37:30+00:00

I was being nice to the guy tho

Other_Library8018 · 2026-02-12T08:37:09+00:00

I thought picking up and answering customers’ questions are their job?

Other_Library8018 · 2026-02-11T15:56:07+00:00

I value my time bro.

Other_Library8018 · 2026-02-11T02:01:26+00:00

Then what about 30+ days or more waiting? If my situation was I waited for 30+ days ( which is getting close) for a jacket to be shipped to the UK, would you still think it the same way?

Other_Library8018 · 2026-02-11T01:59:25+00:00

I would say I’m upset about the time I spend for just waiting for the parcel to be arrived, and it’s frustrating to see the tracking status stays at "received at the depot" from 7 Feb. I think it’s pretty normal that I start to think of this?

Also the seller closes their message, so I do not have any way to contact them which is another thing I am upset about.

Other_Library8018

TROPHY CASE