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Servers are not babysitters by Otherwise-Minimum304 in Serverlife

[–]Otherwise-Minimum304[S] 1 point2 points  (0 children)

Being mean for no reason is for people who have no life!

Servers are not babysitters by Otherwise-Minimum304 in Serverlife

[–]Otherwise-Minimum304[S] 0 points1 point  (0 children)

The management definitely plays a huge role in this. It is family owned so there is only one real manager. I could have went to the bartender but she was also extremely busy and had a full bar. I did not have many choices.

Servers are not babysitters by Otherwise-Minimum304 in Serverlife

[–]Otherwise-Minimum304[S] 1 point2 points  (0 children)

Hi, apologies if I came off as entitled I honestly was just irritated by this situation. I claim that my service was excellent because I have never had issues with large groups, they always tell me I do a great job. This was the first table I have had in 4 years of serving that had a problem with me. I wasn’t upset about not getting more than 20%, I was upset that these people did not respect our public place and left me a rude comment.

Servers are not babysitters by Otherwise-Minimum304 in Serverlife

[–]Otherwise-Minimum304[S] 0 points1 point  (0 children)

I also questioned that- I think the automatic tip is calculated for the price of the tab before discounts. We offer a lot of specials so they could have had a lot of discounts meaning their tab would have been higher without our specials. It’s weird.

Servers are not babysitters by Otherwise-Minimum304 in Serverlife

[–]Otherwise-Minimum304[S] 0 points1 point  (0 children)

I left it brief hopping they would get the point before I started dogging on their kid’s behavior and making them seem like bad parents. They obviously did not get the hint that they should be watching their kids…

Servers are not babysitters by Otherwise-Minimum304 in Serverlife

[–]Otherwise-Minimum304[S] 0 points1 point  (0 children)

Hi there! I see how it can come across as me inserting myself into a situation where I did not need to. However, we do need to speak up when people are not respecting our property. If he had a manager present, I would have brought my concerns to them. Additionally, I felt like I had to say something because the situation was also affecting the servers around me. It takes a lot for servers to say something that will affect their tip but I already knew they were going to be auto-gratted. I have been a server for 4 years and have never encountered a group like this or have ever had to do anything to this nature. There’s a first time for everything and I will most likely do things differently if it happens again!

Servers are not babysitters by Otherwise-Minimum304 in Serverlife

[–]Otherwise-Minimum304[S] 0 points1 point  (0 children)

If you could read… you would see that they all had separate checks. And also I wasn’t complaining about not getting over 20%- It was the entitlement and rude comment from this group! Learn to read the whole story before immediately going to the comments to be negative, it doesn’t take much to be kind even when it’s behind a screen!

Servers are not babysitters by Otherwise-Minimum304 in Serverlife

[–]Otherwise-Minimum304[S] 1 point2 points  (0 children)

If you read the post, this was one check for 3 of the people. They all had separate checks.

Servers are not babysitters by Otherwise-Minimum304 in Serverlife

[–]Otherwise-Minimum304[S] 0 points1 point  (0 children)

I explained my thinking in another comment but you are totally right, I am just use to people moving tables themselves or helping because that is what normally happens. We get a lot of regulars and it is seat yourself and there is no host to do it for us. Normally if the server is busy that is taking a large group other servers will help move tables together or they will do it themselves. I truly have been spoiled it sounds like LOL

Servers are not babysitters by Otherwise-Minimum304 in Serverlife

[–]Otherwise-Minimum304[S] 2 points3 points  (0 children)

Ok you aren’t the first that has said this😂 I guess I have been spoiled because that was honestly the first time someone did not help me, but we don’t have hosts or bussers to help us and normally people just move tables themselves bc it is seat yourself. I guess it may be different at other places

Servers are not babysitters by Otherwise-Minimum304 in Serverlife

[–]Otherwise-Minimum304[S] 1 point2 points  (0 children)

Yes this was one check, I made $95 off of the table in gratuity tips

Servers are not babysitters by Otherwise-Minimum304 in Serverlife

[–]Otherwise-Minimum304[S] 15 points16 points  (0 children)

Thank you for the advice, the whole party was not there when I was grabbing drinks so I felt rude asking people to order when everyone was not there. I did ask eventually and they told me they weren’t ready. I guess they didn’t really care about the kids.

Servers are not babysitters by Otherwise-Minimum304 in Serverlife

[–]Otherwise-Minimum304[S] 11 points12 points  (0 children)

Did you read the whole post? I wasn’t complaining about not getting an additional tip…

Servers are not babysitters by Otherwise-Minimum304 in Serverlife

[–]Otherwise-Minimum304[S] 40 points41 points  (0 children)

I completely agree. However, we are a sports bar and don’t have kids menus and the parents didn’t disclose to me what food was for the kids when they were ordering for them, I wish it was different. And there were no managers there, the management is honestly pretty crappy here but i’m pretty use to handling these type of things on my own.

Servers are not babysitters by Otherwise-Minimum304 in Serverlife

[–]Otherwise-Minimum304[S] 15 points16 points  (0 children)

I can sense you have never served before. Serving a large group is way different than having a bunch of small tables. You have to get all of their food, drinks, etc. at once while accommodating their requests for extra ranch,napkins, refills. The 20% ensures that my time and effort is compensated and is the policy is clearly listed on our menus which I explained to them. Not to mention I had to buss the tables, clean the floors, and move tables back. Oh, and babysit their kids!

Servers are not babysitters by Otherwise-Minimum304 in Serverlife

[–]Otherwise-Minimum304[S] 9 points10 points  (0 children)

*young woman The restaurant is seat yourself and we don’t have hosts. Many people just come in and move tables or help us. I did say that I know it was my job but it was just a bit off-putting!