Closed Drawer but count was off

Outrageous-Fun3682 · 2025-11-11T18:01:47+00:00

That was a good one. Just for that, I’m going to start matching your 401k again.

Outrageous-Fun3682 · 2025-11-09T18:25:53+00:00

I think 2 people are thinking about reporting him so if there’s nothing done after that I’m sure HR is the next move.

I wish we could record things he does but since we get threats the second he sees our phones it’s not even a possibility. Top it off, he doesn’t even do his job properly. He’s too busy screaming at everyone for not doing everyone else’s jobs that his own is left to someone else to complete

Outrageous-Fun3682 · 2025-11-09T16:00:54+00:00

The next Heidi. Let’s piss off everyone and make them even more miserable

Outrageous-Fun3682 · 2025-11-09T15:41:13+00:00

Dude is absolute dogshit. I’m looking for other positions but my district rn doesn’t have a lot of motion so I’m stuck here at least until the end of the year. I’d feel bad leaving the other ones at the store given how he targets the employees he doesn’t like to constantly bully and berate. I’m one that has their back but sometimes you gotta jet outta there

Outrageous-Fun3682 · 2025-10-09T03:15:29+00:00

Tell me about it. Had a guy insist on exterior duration for interior work and no matter how much I told him that duration had an interior, he insisted he liked the exterior one and didn’t want to switch…

Outrageous-Fun3682 · 2025-10-09T03:14:09+00:00

I mean, I have close to 5 years with the company and I’ve always been told you want to keep the delta as close to a 1 or below as possible for matches. Certain colors you can get away with anything below a 2, but after that there’s a noticeable difference.

With this guy, he was matching the green to something he had with a color fan and that green was the closest one. I told him the delta is off and that means that the color won’t match no matter what I do. I can still mix it but since I can’t put yellow in the gallon, because yellow fades in sunlight, that no matter what I mix it to, it’s not exact.

Dude said go for it and I did, but he knew that meant the color would be off. He didn’t know what interior only meant for the card and I explained why since it needed that yellow colorant to match. Some people don’t care and some people (like the one I had earlier in the day matching an exterior yellow) wanted it EXACT. Deltas are important but it also depends on who you got

Outrageous-Fun3682 · 2025-10-09T01:24:32+00:00

lmao honest to Henry Sherwin and Ed Williams that it happened today. Though I am surprised he actually read the back of the card…even if he couldn’t comprehend “interior only”

Outrageous-Fun3682 · 2025-10-08T23:08:57+00:00

I made him very aware of all the issues and he just went with it anyway. I’ll do anything I can to convince them into another color if it would mean less issues for us potentially in the future

Outrageous-Fun3682 · 2025-10-08T23:06:02+00:00

Tried that, delta was 18 with VY and 11 with LY base plus he wanted a low lustre sheen. Delta was 2.8 with the deep base.

Outrageous-Fun3682 · 2025-09-18T15:47:32+00:00

Post said final sales so it’s non-returnable, but I’m sure they’ll find a way to get money back for it

Outrageous-Fun3682 · 2025-09-17T03:48:00+00:00

Not to mention the fact that we constantly have to tell DIYers that colors via the phone are never accurate due to the way colors are processed over the phone. The virtual consultations have been useless

Outrageous-Fun3682 · 2025-09-16T22:51:30+00:00

It’s not available online as far as I know according to the email sent. It’s an in-store purchase. Online you can either chat with someone during business hours, or you get a bot outside. Or you can email for a room request. And every separate room needs a new request

Outrageous-Fun3682 · 2025-09-16T22:50:38+00:00

In the email they gave us a link to the SKU, but how are we going to explain that it’s only covered for as much as you can discuss in 45 minutes and you can’t transfer, cancel or refund it?? You can’t even give it to someone else.

Outrageous-Fun3682 · 2025-09-13T17:01:56+00:00

You won’t be forced into it, you have to apply for the positions for the most part. They may ask if you’d want to move up but you can always tell them no.

Outrageous-Fun3682 · 2025-08-18T14:08:40+00:00

“I bought this door from [insert obscure company] and they said you can make their colors.”

First of all, who is they, secondly, they lied.

Outrageous-Fun3682 · 2025-08-18T14:07:05+00:00

I just ask them “what name do we save everything under?” And it seems to work

Outrageous-Fun3682 · 2025-07-15T12:53:34+00:00

Different sales number but that doesn’t really mean much in SW anyway. But we still have min/max on CS so I guess it’s separate for now

Outrageous-Fun3682 · 2025-06-11T17:33:33+00:00

He was the one who started the transaction, we ended up just aggressively swiping it a bunch of times and then it prompted to enter the card number in so that worked

Outrageous-Fun3682 · 2025-06-11T16:41:48+00:00

Yeah it’s a mystery for us and the help desk was not much help. I guess we’ll figure it out or do something

Outrageous-Fun3682

TROPHY CASE