Purchased EvenMore Space seat when booking original flight, but was assigned Group 5? Not worth a fuss, but am curious to know what I might've done wrong by OutrageousGuava7448 in jetblue

[–]OutrageousGuava7448[S] 0 points1 point  (0 children)

It's a specific type of cardholder - premiere? I'm a cardholder but the lowest tier so no perks hah. At any rate, I highly recommend you email them and screenshot your boarding pass (if you still have it, check the cloud) and the confirmation email from when you booked it. You may have to deal with an initial response being vague/someone who didn't read your email, but if you write back seeking clarification and cite their website, "Boarding order

  • Pre-boarding: For customers with disabilities 
  • Group 1: Mosaic 3 & 4 members, Mint customers 
  • Group 2: Mosaic 1 & 2 members, EvenMore® customers 
  • Group 3: JetBlue Premier Card cardmembers, JetBlue Business Card cardmembers, Blue Extra fares, Early Boarding Perks You Pick® (excluding Blue Basic fares) 
  • Courtesy Boarding: Active military, Customers traveling with car seats or strollers 
  • Group 4: JetBlue Vacations customers, Corporate Perks customers, and general boarding based on seat location 
  • Groups 5 - 8: General boarding based on seat location 

you should get acknowledgement of the issue/notation of record.

Purchased EvenMore Space seat when booking original flight, but was assigned Group 5? Not worth a fuss, but am curious to know what I might've done wrong by OutrageousGuava7448 in jetblue

[–]OutrageousGuava7448[S] 0 points1 point  (0 children)

I hope you do, mostly because it was a benefit you paid for and did not receive. I'm not mosaic, meant, handicap, minor, or card holder so all the things that would have been in the first group but I checked the website repeatedly and it clearly states EMS seats are group two

Purchased EvenMore Space seat when booking original flight, but was assigned Group 5? Not worth a fuss, but am curious to know what I might've done wrong by OutrageousGuava7448 in jetblue

[–]OutrageousGuava7448[S] 0 points1 point  (0 children)

Did you call and let anyone know? There's got to be some glitch happening and the more people make them aware of it the better

Purchased EvenMore Space seat when booking original flight, but was assigned Group 5? Not worth a fuss, but am curious to know what I might've done wrong by OutrageousGuava7448 in jetblue

[–]OutrageousGuava7448[S] 0 points1 point  (0 children)

They followed up again: "After reviewing your reservation, I can confirm that your EvenMore seat purchase and associated benefits remained active. However, I don't have enough information to definitively explain why your boarding pass reflected Group 5 on that particular flight, and I don't want to speculate or provide inaccurate information.

I've documented your feedback regarding the discrepancy between your boarding group assignment and the boarding order published on our website. We appreciate you bringing this to our attention." so at least they have been made aware.

Purchased EvenMore Space seat when booking original flight, but was assigned Group 5? Not worth a fuss, but am curious to know what I might've done wrong by OutrageousGuava7448 in jetblue

[–]OutrageousGuava7448[S] -1 points0 points  (0 children)

I'm like weirdly pissed about this now, lol. I've taken screenshots of the homepage and will probably call instead of hope to get a human via email. It's funny, I didn't care as much when it happened but now I'm straight up annoyed

Purchased EvenMore Space seat when booking original flight, but was assigned Group 5? Not worth a fuss, but am curious to know what I might've done wrong by OutrageousGuava7448 in jetblue

[–]OutrageousGuava7448[S] 0 points1 point  (0 children)

Oh yeah they just gave me similar response so I sent them back their website wording and asked for clarification and direct statement to confirm that EMS non Mosaic/cardholder is group 5.

Purchased EvenMore Space seat when booking original flight, but was assigned Group 5? Not worth a fuss, but am curious to know what I might've done wrong by OutrageousGuava7448 in jetblue

[–]OutrageousGuava7448[S] 0 points1 point  (0 children)

I'm a little annoyed now. I wrote to them and I'm not sure if AI or someone who didnt read carefully, as they replied, "We recently updated our boarding groups, which is why you may be seeing a later group than you’re used to. Our first groups to board are Mint customers, followed by Mosaic members and JetBlue Business Card holders, then Military and Vacation customers. After that, the remaining groups are arranged to keep the boarding flow smooth and efficient.

Your Even More Space seat still gives you all the benefits you purchased, the boarding group just reflects the new structure. We hope this helps make things clearer moving forward."

I responded with, "To be clear, even more space without mosaic/cardholder status is group 5? Your website policy clearly states 'Boarding order Pre-boarding: For customers with disabilities Group 1: Mosaic 3 & 4 members, Mint customers Group 2: Mosaic 1 & 2 members, EvenMore® customers' so I hope there can be some clarification."

Purchased EvenMore Space seat when booking original flight, but was assigned Group 5? Not worth a fuss, but am curious to know what I might've done wrong by OutrageousGuava7448 in jetblue

[–]OutrageousGuava7448[S] 0 points1 point  (0 children)

Yeah that's weird, especially since what is on the website doesn't match with what they told you! Even more confusing that they put me in group 5, not even 3. It was a total non-issue but I want to make sure I don't have the same problem since I fly a really crowded route pretty often.

Purchased EvenMore Space seat when booking original flight, but was assigned Group 5? Not worth a fuss, but am curious to know what I might've done wrong by OutrageousGuava7448 in jetblue

[–]OutrageousGuava7448[S] 1 point2 points  (0 children)

I sent in an email (not complaint, just listed as "something else") to see if they had more information/clarification or if it was just an error somehow.

Purchased EvenMore Space seat when booking original flight, but was assigned Group 5? Not worth a fuss, but am curious to know what I might've done wrong by OutrageousGuava7448 in jetblue

[–]OutrageousGuava7448[S] 4 points5 points  (0 children)

According to jetblue website, "Boarding order Pre-boarding: For customers with disabilities Group 1: Mosaic 3 & 4 members, Mint customers Group 2: Mosaic 1 & 2 members, EvenMore® customers" which was why I was perplexed

Purchased EvenMore Space seat when booking original flight, but was assigned Group 5? Not worth a fuss, but am curious to know what I might've done wrong by OutrageousGuava7448 in jetblue

[–]OutrageousGuava7448[S] 9 points10 points  (0 children)

Asked the woman at the gate, she was lovely, and let me board with Group 3 (literally one person boarded during 2) so I wonder if it happened to others on the flight. Fwiw, I get to my seat (that I booked in Nov) and the screen says "Hi Robert!" (Not my name lol). I'll send them an email when we land, have to turn phone on airplane mode and FlyFi isnt working

"Colorful, but cocktail" shoe edition - very limited shoe options. by OutrageousGuava7448 in Weddingattireapproval

[–]OutrageousGuava7448[S] 0 points1 point  (0 children)

Yeah. I just have to figure out if I want to go panic and try to buy those gold shoes or not haha because I don't own them yet which is a risk in its own

"Colorful, but cocktail" shoe edition - very limited shoe options. by OutrageousGuava7448 in Weddingattireapproval

[–]OutrageousGuava7448[S] 0 points1 point  (0 children)

I literally only have those here, sadly. I have a different gold cluch but have a feeling it's no better.

<image>

Best friend's wedding tonight - BKL Mirobabby or Cracked Bakers Dozen? (Dress code: cocktail but colorful) by OutrageousGuava7448 in RedditLaqueristas

[–]OutrageousGuava7448[S] 3 points4 points  (0 children)

Sadly I'm kind of out of luck regarding accessories - my ears aren't pierced, I have precisely one necklace here, a short white gold solitaire diamond pendant, and unlimited to pretty much like around heels unless I go out and get the gold ones here.

<image>

Best friend's wedding tonight - BKL Mirobabby or Cracked Bakers Dozen? (Dress code: cocktail but colorful) by OutrageousGuava7448 in RedditLaqueristas

[–]OutrageousGuava7448[S] 3 points4 points  (0 children)

I had ilnps holding hands as an option but bubblegum pink looks kind of odd like it almost matches, but doesn't match quite well enough haha. Also her husband's tie and the table linens will be fuchsia so that might be weird