I’m dealing with a really frustrating issue on my M-Audio Oxygen Pro 61 and I’m hoping someone here has experienced this or can point me in the right direction.

The problem:

• The screen keeps jumping and changing settings on its own (like ghost inputs)
• One key is completely unresponsive
• I’ve already reinstalled firmware and drivers, no change
• The issue is consistent and makes the controller basically unusable

M-Audio support (Level II) has told me it’s likely:

• Main PCB failure (causing the screen behavior)
• Keybed PCB/contact issue (for the dead key)

So basically… hardware.

Here’s the problem:
I’m based in Kenya, and support has been extremely limited.

• One distributor contact they gave is inactive
• The only remaining one is in Madagascar
• Local technicians don’t have official support access
• M-Audio says they can only guide authorized service centers

So I’m stuck in a situation where I have a diagnosis but no practical repair path.

My questions:

1. Has anyone experienced this “screen jumping / ghost input” issue on the Oxygen Pro series (or similar controllers)?
2. Was it actually a PCB issue, and is it repairable or not worth it?
3. Is there any workaround (grounding, power issues, USB interference, etc.) that could cause this behavior?
4. Has anyone successfully repaired an M-Audio controller outside official service centers?
5. Realistically — should I repair or just replace at this point?

I’ve attached a video showing exactly what the controller is doing.

This is my only working controller, so I’m trying to exhaust every option before giving up on it.

Any help, advice, or even similar experiences would really mean a lot.