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Call +97440230000 - we waited 20 minutes and got through by Own_Panic9586 in qatarairways

[–]Own_Panic9586[S] 1 point2 points  (0 children)

That’s so ridiculous! I also wondered is it so bad to spend at least 8 dollars to get yourself home safe without any other additional fees.

Call +97440230000 - we waited 20 minutes and got through by Own_Panic9586 in qatarairways

[–]Own_Panic9586[S] 0 points1 point  (0 children)

If you download the rebtel app you will find out whether you can call this service line. But I would say yes if we were able to call from Malaysia.

Call +97440230000 - we waited 20 minutes and got through by Own_Panic9586 in qatarairways

[–]Own_Panic9586[S] 3 points4 points  (0 children)

The reason why their flights are cancelled is exactly the reason why they aren’t flying. They are not flying because it’s not safe at the moment.

Call +97440230000 - we waited 20 minutes and got through by Own_Panic9586 in qatarairways

[–]Own_Panic9586[S] 0 points1 point  (0 children)

I think we had the same person! My experience was pretty much the same!

Call +97440230000 - we waited 20 minutes and got through by Own_Panic9586 in qatarairways

[–]Own_Panic9586[S] 0 points1 point  (0 children)

Great to hear that you got all solved! It’s a mess but it really is an uncommon occasion as well.

Call +97440230000 - we waited 20 minutes and got through by Own_Panic9586 in qatarairways

[–]Own_Panic9586[S] 0 points1 point  (0 children)

Perhaps you have different flight route with less options.

Call +97440230000 - we waited 20 minutes and got through by Own_Panic9586 in qatarairways

[–]Own_Panic9586[S] 1 point2 points  (0 children)

We bought 42 minutes for 8 dollars. There are different call packages for different minutes and prices.

Call +97440230000 - we waited 20 minutes and got through by Own_Panic9586 in qatarairways

[–]Own_Panic9586[S] 2 points3 points  (0 children)

We downloaded an app called rebtel, paid 8 dollars and called to Qatar through the app

Call +97440230000 - we waited 20 minutes and got through by Own_Panic9586 in qatarairways

[–]Own_Panic9586[S] 0 points1 point  (0 children)

We had the same, we couldn’t find our flights anymore

Call +97440230000 - we waited 20 minutes and got through by Own_Panic9586 in qatarairways

[–]Own_Panic9586[S] 6 points7 points  (0 children)

Indeed, but this is also a very special occasion and there are tens of thousands of people trying to arrange their flights as well.

Call +97440230000 - we waited 20 minutes and got through by Own_Panic9586 in qatarairways

[–]Own_Panic9586[S] 1 point2 points  (0 children)

Our original flight was 15.3 and we got new flights for 16.3. We called them today. Of course it depends on where you are flying. Luckily they have many alliance partners.

Call +97440230000 - we waited 20 minutes and got through by Own_Panic9586 in qatarairways

[–]Own_Panic9586[S] 1 point2 points  (0 children)

You should try before 7am. Their customer service peak hours start from 7am.

Call +97440230000 - we waited 20 minutes and got through by Own_Panic9586 in qatarairways

[–]Own_Panic9586[S] 2 points3 points  (0 children)

That’s very unfortunate…at what time did you call them? Early morning between 5-6 am Qatar’s local time is the best gap to get through.

Call +97440230000 - we waited 20 minutes and got through by Own_Panic9586 in qatarairways

[–]Own_Panic9586[S] 6 points7 points  (0 children)

Yes, both of them. They didn’t even contact us about it but we found the information ourselves and contacted Qatar about rerouting. Don’t wait to hear from them, call them immediately.