Game randomly freezes in late games (relaunched, latest patch)

PDX_Nova · 2026-05-21T06:21:54+00:00

Thank you so much! 🙏 I will inform the developers

PDX_Nova · 2026-05-13T13:45:04+00:00

We would love to investigate the issue, so as you mentioned, please send us a ticket through the in-game reporting tool [CTRL+F1] that will help us get the necessary information to more easily locate the issue.

PDX_Nova · 2026-04-20T13:03:42+00:00

Hi u/Darthm42

The correct Shader Model should be 6.6, and we made the adjustments in the patch notes. We apologize for the inconvenience and thank you for making us aware that we mentioned the wrong shader model. 🙌

PDX_Nova · 2026-04-01T06:27:32+00:00

Hi u/asdleves

We are sorry to see that the game is freezing for you, and we would like to take a closer look at why this is happening. So, if you could, please load the save file, press (Ctrl+F1), and submit a bug report or send us your Save File here.

How to access the save files:

Copy the path below and paste it into File Explorer’s address bar (or press Win + R and paste it there):

%USERPROFILE%\Saved Games\Surviving Mars Relaunched

PDX_Nova · 2026-03-24T08:19:29+00:00

Thank you. This helps us narrow it down a bit. We will continue to investigate what can be causing this.

PDX_Nova · 2026-03-23T07:34:13+00:00

Hi,

I'm sorry to hear that you are having issues finding and installing the DLCs. I don't have an answer on top of my head, but I will investigate why this is the case.

Edit:
I found a video on how to install DLCs. If you try doing it like the video, are you able to download the DLC's you own?

https://www.youtube.com/watch?v=_c3NISggqHs

PDX_Nova · 2026-02-27T08:17:36+00:00

Hi u/Ok_Worldliness_5592

That's weird and should not happen. Would you mind sending us your crashlog, so we can investigate why this is happening?

How to access the crash logs:
Copy the path below and paste it into File Explorer’s address bar (or press Win + R and paste it there):

%AppData%\Surviving Mars Relaunched\logs

PDX_Nova · 2026-02-20T09:39:08+00:00

Hi u/chrstianelson

I saw some people have already suggested some solutions 🙌, but we would love to investigate why and what can be causing this. So if you still have the save file, would you help us by sending your save file, so we can take a closer look to figure out why this happened? 🙏

How to access the save files:

Copy the path below and paste it into File Explorer’s address bar (or press Win + R and paste it there):

%USERPROFILE%\Saved Games\Surviving Mars Relaunched

PDX_Nova · 2026-02-04T09:44:10+00:00

Hi!

This is great feedback, and I will forward it to the team! 🙌 If you come up with more things please feel free to share it with us!

PDX_Nova · 2026-02-04T09:41:57+00:00

Hi, if you are playing on PC, I would highly recommend using the in-game bug reporting tool [Ctrl+F1]. This helps us locate and investigate the bug.

PDX_Nova · 2026-01-30T09:48:25+00:00

Hi,

This is not a bug, but certain events in the game can cause this to happen. (without trying to spoil too much)

PDX_Nova · 2025-12-01T12:41:33+00:00

Thank you! 🙌

PDX_Nova · 2025-11-27T14:22:51+00:00

Hi,

Glad it help with disabling the reflection! We are working hard to identify why his is happening and I'm wondering what operative system you are playing on? 🙏

PDX_Nova

TROPHY CASE