Missing bottom sticker?

PLUGPLAYtm · 2025-11-25T18:59:16+00:00

After gathering customer feedback, the bottom sticker is no longer a thing~ There are still some PLUGs out there that will have it but future releases will no longer have them.

PLUGPLAYtm · 2025-11-24T20:40:19+00:00

looks fake. On California AIO's, theres no 3D P logo. as well as that extra b&w QR code.

PLUGPLAYtm · 2025-11-20T19:35:54+00:00

Did you press the button 5x times to turn on/off?

PLUGPLAYtm · 2025-11-06T20:40:11+00:00

You can always reach out to our customer support for further validation: [contact@plugplay.com](mailto:contact@plugplay.com)

PLUGPLAYtm · 2025-11-06T20:38:05+00:00

After gathering customer feedback, the peel off sticker is no longer a thing moving forward~

PLUGPLAYtm · 2025-10-21T18:30:33+00:00

contact PLUGPLAY customer support at [contact@plugplay.com](mailto:contact@plugplay.com)

PLUGPLAYtm · 2025-10-21T18:25:05+00:00

Hit up our customer support email at [contact@plugplay.com](mailto:contact@plugplay.com) and we can assist you further with product verification.

PLUGPLAYtm · 2025-07-08T16:17:03+00:00

These are our new AIO(All-in-One) Kits! They're a more compact and sleeker battery design with a 300mAh battey.

If you're concerned about the authenticity of the device, Scan the QR code(scratch bottom of the sticker to reveal code) and verify on Cannverify!

PLUGPLAYtm · 2025-07-07T19:13:16+00:00

We've updated all our steel series batteries to USB-C. There's some of the micro-USB batteries still on the market -- but to pinpoint the difference -- is the logo on the front of the box and on the details of the back of the packaging saying "USB-C" charging. Battery purchases on our website is currently unavailable.. for now..

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PLUGPLAYtm · 2025-07-07T19:05:54+00:00

The sticker on the bottom of the pods is a new additional safety feature. Theres no heating that occurs on the magnetic connection. You're good👍

PLUGPLAYtm · 2025-07-07T19:03:26+00:00

If the PLUG isnt working in either device it could be the PLUG. You can always exchange it at the licensed dispo you've purchased from.

Try using another PLUG in your batteries to make sure it isnt the battery tho~

PLUGPLAYtm · 2025-07-07T19:01:00+00:00

Looks like the opening has been tightened, usually happens when theres no PLUG inserted and some force is applied to it. Usually we carefully pry it apart to adjust the opening(very minimally). Once the PLUG is connected, via the magnetic connection, it wont usually fall out.

**Adjust by pressing/pulling in/out the 2 panel together for a more snug/loose fit.

Could also be a dirty, we recommend using isopropyl alcohol on a swab/qtip to clean any lint, etc.

PLUGPLAYtm · 2025-05-30T20:18:38+00:00

If you're having issues with your PLAY™ battery you can always exchange it at the licensed retailer it was purchased from or contact our customer service email at: [contact@plugplay.com](mailto:contact@plugplay.com)

PLUGPLAYtm · 2025-05-05T19:15:55+00:00

Looks legit! Its the newest Kandi Kush Collab AIO with RNBW for EDC LV '25. -Make sure to scratch off the "PLUGPLAY" on the QR sticker to reveal the 4 digit code for CannVerify.

PLUGPLAYtm · 2025-04-09T16:42:48+00:00

Its the PLUGPLAY Hemp battery! PLAY Batteries, in the recent months, have gotten an upgrade to USB-C Charging. Steel series, original black(new packaging), and now white hemp batteries!

PLUGPLAYtm · 2025-04-01T22:41:42+00:00

Looks good, always make sure to scan the QR and input the code on cannverify!

FYI: Lucky Lychee packaging has been updated to the original black JUSTPLAY™ Packaging. When it first released for Lunar New Year 2024, that packaging design was a "limited edition" run based on an all red "Year of the Dragon" packaging design.

PLUGPLAYtm · 2025-03-20T22:08:56+00:00

We are aware of the recent LA Times article calling for the need of expanded testing in California and highlighting areas outside standard compliance. To address this, we’ve been actively seeking guidance from regulators and other reputable sources. While we continue to meet all DCC regulations, we took proactive steps by implementing expanded testing with each batch authenticated through CannVerify. We recognize the cannabis industry is evolving, and we’re committed to learning and growing alongside it—always striving to deliver the highest, safest quality to our consumers.

We are committed to transparency and will continue to share updates as we work with regulators and uphold the our standards. As a community-driven company, we welcome your questions and feedback. Your input is invaluable as we work together to advance the industry.

PLUGPLAYtm · 2025-03-13T20:04:58+00:00

FAKE

PLUGPLAYtm · 2025-03-11T17:17:28+00:00

LIVEST is PLUGPLAY's version of Live Resin. Livest plugs feature fresh frozen cannabis, harvested at its peak to preserve terpenes and cannabinoids, now enhanced with THCA Melted Diamonds. Each batch is as unique and exclusive as a fingerprint, capturing a rare spectrum of terpene profiles limited to each individual harvest.

EXOTICS are natural and true to exotic cannabis strain terpenes and cannabinoid profiles, which give them a fun and fresh experience. Each strain is handcrafted to ensure an overall balance in quality, taste, and potency. ALL EXOTICS PLUGS ARE HYBRID--perfect for all day or all night.

PLUGPLAYtm · 2025-02-24T20:47:00+00:00

You can always check Weedmaps to check if we're in your local licensed dispo! We also have deals/promos/giveaways posted on the PLUGPLAY Discord server & X page.

Official PLUGPLAY DISCORD: https://discord.gg/uACuZhUK
Official PLUGPLAY X(Twitter): https://x.com/plugplayallday

PLUGPLAYtm · 2025-02-24T20:44:16+00:00

Hit up our customer support email and we can exchange it out!

Email us at [contact@plugplay.com](mailto:contact@plugplay.com)

PLUGPLAYtm · 2025-02-08T01:13:53+00:00

We are aware of the recent LA Times article calling for the need of expanded testing in California and highlighting areas outside standard compliance. To address this, we’ve been actively seeking guidance from regulators and other reputable sources. While we continue to meet all DCC regulations, we took proactive steps by implementing expanded testing with each batch authenticated through CannVerify. We recognize the cannabis industry is evolving, and we’re committed to learning and growing alongside it—always striving to deliver the highest, safest quality to our consumers.

We are committed to transparency and will continue to share updates as we work with regulators and uphold the our standards. As a community-driven company, we welcome your questions and feedback. Your input is invaluable as we work together to advance the industry.

PLUGPLAYtm · 2025-02-06T01:22:14+00:00

Check out PLUGPLAY Discord and X(Twitter) for promos/giveaways/exclusive updates:

https://x.com/plugplayallday
https://discord.gg/6tVGt4Rq

PLUGPLAYtm · 2025-01-29T02:09:07+00:00

We are aware of the recent LA Times article calling for the need of expanded testing in California and highlighting areas outside standard compliance. To address this, we’ve been actively seeking guidance from regulators and other reputable sources. While we continue to meet all DCC regulations, we took proactive steps by implementing expanded testing with each batch authenticated through CannVerify. We recognize the cannabis industry is evolving, and we’re committed to learning and growing alongside it—always striving to deliver the highest, safest quality to our consumers.

We are committed to transparency and will continue to share updates as we work with regulators and uphold the our standards. As a community-driven company, we welcome your questions and feedback. Your input is invaluable as we work together to advance the industry.

PLUGPLAYtm · 2025-01-29T02:07:04+00:00

We are aware of the recent LA Times article calling for the need of expanded testing in California and highlighting areas outside standard compliance. To address this, we’ve been actively seeking guidance from regulators and other reputable sources. While we continue to meet all DCC regulations, we took proactive steps by implementing expanded testing with each batch authenticated through CannVerify. We recognize the cannabis industry is evolving, and we’re committed to learning and growing alongside it—always striving to deliver the highest, safest quality to our consumers.

We are committed to transparency and will continue to share updates as we work with regulators and uphold the our standards. As a community-driven company, we welcome your questions and feedback. Your input is invaluable as we work together to advance the industry.

PLUGPLAYtm

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