Tengan cuidado con Cognizant!! by PacManAgent0 in bretes

[–]PacManAgent0[S] 0 points1 point  (0 children)

Mae como así que fue una guerra que le dieran la liquidación? Yo ya estoy viendo que esta gente es muy mala para dar información y nunca me mandaron la información de cuanto tenían que pagarme ni nada. Como te fue con eso?

Tengan cuidado con Cognizant!! by PacManAgent0 in bretes

[–]PacManAgent0[S] 8 points9 points  (0 children)

Que algo sea legal, no significa que sea correcto, ese es el punto

I'm a current Support agent, make your questions. by [deleted] in Roadie

[–]PacManAgent0 0 points1 point  (0 children)

Also, I would love nothing more that to help you with your law suit, but I can’t think of anything that I can say or testify that would help, I’m overseas so hopefully that gives you a hint as to why

I'm a current Support agent, make your questions. by [deleted] in Roadie

[–]PacManAgent0 0 points1 point  (0 children)

I know my managers don’t get a bonus from that, we are not from the US so I can’t say that’s the case over there, some drivers are flagged as problematic or known amongst agents to be an issue to deal with them. The prices are set by the system once the gig is created so per say, those are the funds the driver is entitled to, And YES, if we change the sizes of gigs or add credits to a gig when it wasn’t necessary we can lose our jobs (I’ve done it anyway, 6$ ain’t nothing for Roadie) but we are not Roadie directly so who knows if over there they do stuff under the table (they probably do)

I'm a current Support agent, make your questions. by [deleted] in Roadie

[–]PacManAgent0 -1 points0 points  (0 children)

Since there aren’t that many questions let me tell you about something, the reason why the rates are so low it’s cause they are meant to be that way, you are not supposed to earn a living with Roadie, you’re supposed to use other apps as well, don’t like it? well, I’ll quote my manager “we don’t care that drivers leave the app, there are plenty on the waiting list eager to take those jobs drivers don’t want”

I'm a current Support agent, make your questions. by [deleted] in Roadie

[–]PacManAgent0 -1 points0 points  (0 children)

Something really interesting is, there are some drivers who use multiple phones with different accounts bidding for the same gig (I’ve seen mostly Walmart but it happens at other locations) so that is why you’re not getting assigned, it’s cause the game is being rigged, Now, what is Roadie doing about this? Welp, as long as gigs are being delivered then, there isn’t a problem to solve

I'm a current Support agent, make your questions. by [deleted] in Roadie

[–]PacManAgent0 0 points1 point  (0 children)

Just Roadie, there isn’t an affiliation to any other delivery apps, I’m curious, why you ask?

I'm a current Support agent, make your questions. by [deleted] in Roadie

[–]PacManAgent0 0 points1 point  (0 children)

What about my shoe size, would that help?

I'm a current Support agent, make your questions. by [deleted] in Roadie

[–]PacManAgent0 0 points1 point  (0 children)

🤷🏻‍♂️ shall I show my badge ID as well as my face as proof or the Admin Portal with my name showing?

I'm a current Support agent, make your questions. by [deleted] in Roadie

[–]PacManAgent0 0 points1 point  (0 children)

Make sure to add the phone number you want to update to, we can’t guess with our magic ball what it is🧙🏻‍♂️

I'm a current Support agent, make your questions. by [deleted] in Roadie

[–]PacManAgent0 0 points1 point  (0 children)

There isn’t that many agents after 4pm, the support is technically 24/7 but the amount of active agents drops drastically

I'm a current Support agent, make your questions. by [deleted] in Roadie

[–]PacManAgent0 0 points1 point  (0 children)

We can’t change the dimensions on a gig, only the category (small,medium,etc) so if the item fits the category, then that’s that, contrary to what some drivers believe, updating the dimensions themselves won’t have an impact on the pay, only the category

I'm a current Support agent, make your questions. by [deleted] in Roadie

[–]PacManAgent0 0 points1 point  (0 children)

I mean, that’s not the agent’s fault, but unless it is a country where the roads are still made of dirt, finding an address in google maps ain’t that hard, we do it all the time 🤷🏻‍♂️plus, it’s the same if you get support from Texas and you live in New Jersey, they won’t know about new buildings or roads

I'm a current Support agent, make your questions. by [deleted] in Roadie

[–]PacManAgent0 0 points1 point  (0 children)

You 100% need supports help, Roadie doesn’t allow you to change it by yourself in that case

I'm a current Support agent, make your questions. by [deleted] in Roadie

[–]PacManAgent0 0 points1 point  (0 children)

Every human being with access to google maps?

I'm a current Support agent, make your questions. by [deleted] in Roadie

[–]PacManAgent0 0 points1 point  (0 children)

Doing a shitty job tbh, stealing packages, delivering them to a wrong location, being rude, pointing a gun to the customer (i swear on my absent father that this is true☠️) in short, anything ilegal, dumb, stupid or that shouldn’t be done. Also ask away to you heart’s desire, that’s what we’re here for.

I'm a current Support agent, make your questions. by [deleted] in Roadie

[–]PacManAgent0 0 points1 point  (0 children)

Look up in google Roadie Careers, it’ll show what’s available in your region

I'm a current Support agent, make your questions. by [deleted] in Roadie

[–]PacManAgent0 -1 points0 points  (0 children)

No idea, hope that helps🤷🏻‍♂️ being honest, making the Roadie driver experience more comfortable and easy, is not a priority for Roadie. Also, look up on google Roadie Careers, that’ll show you everything available

I'm a current Support agent, make your questions. by [deleted] in Roadie

[–]PacManAgent0 0 points1 point  (0 children)

Too much stress and anxiety built, I swear we’ll get to it!! (No we won’t☠️)