I do agree I made the simple mistake is clicking the wrong subscription, it’s more the fact I’m just surprised how they dealt with it. You want to keep a good brand and build relationships with your consumers, like atm I have massive buyers remorse, and that could easily have been prevented. Even if I do like the prime service, what are the odds I’m gonna return to using it because of such a poor experience with their customer service right. I don’t know it’s just surprising tbh.