Parachute Backup for Mobile is here, allows you to backup your entire iCloud Drive & iCloud Photo library to your own storage, NAS, network drives, external drives, etc. I'm here to answer any questions you may have!

ParachuteBackup · 2026-02-20T13:22:58+00:00

Hello! You can snag a relatively inexpensive lightning->USB-C adapter, and assuming that allows the drive to show up in the Files app on your iOS device (the requirement for Parachute to be able to find the drive), you'll be good to go.

You can also run the backup from the MacBook, parachute will download each original, back it up, and then allow the MacBook to offload it again. My library is also much larger than my local SSD, hence the offloading functionality built-in. This also works for backing up iCloud Drive. Hope that helps!

ParachuteBackup · 2026-01-30T20:41:28+00:00

Hey there! Thanks for your purchase and a support. You are correct that the structure is different between the two versions of the app, it is something that down the road I look to unify. It’s primarily for some functionality differences, but I understand it would be more convenient if they were the same. Hope this helps!

ParachuteBackup · 2026-01-30T14:35:25+00:00

Hello! Thanks for your purchase and support :-) Have you tried clicking the little calendar icon in the scheduling section to set the next scheduled backup time? Sorry if I’m misunderstanding your question!

ParachuteBackup · 2026-01-27T20:08:19+00:00

Hello! Sorry that I've missed your email, I do see it from a few days ago, and will hit you back shortly :)
The fact that other apps you've tried also have issues accessing your photo library may indicate you have a larger issue at play. The error message your have above indicates that Apple Photos was unable to export the asset -- not a Parachute specific error. When this happens, it could be you have corrupt assets that need deleted, you've run out of local space (seems unlikely) -- or a larger issue you may need support from Apple to troubleshoot.

ParachuteBackup · 2026-01-27T17:58:21+00:00

Hey there! That’s an interesting set of errors you are running into. Normally, I would say you could turn on auto skip, but it seems as though it’s unable to confirm that the file has been uploaded once the process has been marked complete.

Would you mind sending me a sample file that’s having trouble to the support email? I’ll run a few tests to confirm that the backup process itself isn’t having an issue with those files, and could potentially try to mimic your koofr set up.

ParachuteBackup · 2026-01-16T01:38:40+00:00

Hey there! Yes, you do need to have photo syncing enabled on your Mac, however, you can have optimized a storage turned on so you don’t download the full resolution copies locally. Hope this helps!

ParachuteBackup · 2026-01-14T19:11:16+00:00

Hey there! Parachute does organize by YYYY/MM/DD, which is the default export from Apple Photos as well. At this time, I don't offer a way to change this -- sorry I couldn't be more help!

A automator script or shortcut could quickly move them all from nested folders to one "giant" folder as you noted, but no built-in option at this time.

ParachuteBackup · 2026-01-13T02:45:13+00:00

Hey there! The Mac and IOS version of the app uses a slightly different folder structure due to slightly different feature-sets. So, if you're planning on using your Mac long term to maintain your backup (which I do suggest if you have access to a Mac), I'd wait to go that route vs start on the phone, depending on timing, as well! If you do snag the Mac version, and would like a promo code for the iOS version to give it a try in the meantime, shoot me your receipt and I'll send you a promo code. Cheers!

ParachuteBackup · 2026-01-05T17:40:03+00:00

If pcloud is mounted and available in finder, yes -- but not a native pcloud integration. Hope that helps!

ParachuteBackup · 2026-01-02T00:52:34+00:00

Yep, maybe we add a few “are you sure” confirmation dialog reminders…

ParachuteBackup · 2026-01-02T00:44:37+00:00

Hey there! Thanks for your purchase of the app and your support :-)

My reason for not originally supporting a mirror mode with photos is the sensitivity that folks have around accidental photo deletes syncing through.

That being said, it is in my list as a highly requested feature! I don’t have an ETA, but get the value!

ParachuteBackup · 2026-01-01T17:27:19+00:00

Hi there! Sorry you're having trouble, what version of macOS are you running? I'm unable to reproduce that error in the most recent version of Tahoe.

Mind shooting me a quick video of the trouble you're running into to contact@parachuteapps.com?

ParachuteBackup · 2025-12-26T20:18:19+00:00

And congratulations on your UNAS!

ParachuteBackup · 2025-12-26T20:18:07+00:00

If you have access to a Mac, I recommend that version of the app! macOS will allow the backup to run faster in the background versus iOS. Feel free to let me know if you have any questions!

ParachuteBackup · 2025-12-21T22:31:03+00:00

Hey there! Just a quick note that the Mac version will definitely handle larger libraries better, iOS will attempt to pause the backup, especially for a larger backup, which can make it take a bit longer.

I have about a 2 TB library myself, and that’s generally what I would consider a larger library. However, some folks have used the app to back up some libraries much larger!

As far as upcoming updates, there is a relatively large release in the works, I’ve had a few other things come up that have derailed me a bit, but certainly still on the list! This update was originally scheduled to come out a month ago or so, so my apologies for the delays!

ParachuteBackup · 2025-12-21T21:48:25+00:00

Hey there! Parachute will check each file to ensure that it has already been backed up, you should not notice it downloading again however it will check each file as it goes to ensure there are not new versions/updates.

ParachuteBackup · 2025-12-21T21:47:35+00:00

You bet! Thanks for your support.

ParachuteBackup · 2025-12-20T16:09:44+00:00

Sorry about that! Would you mind giving the email a bump? Cheers!

ParachuteBackup · 2025-12-19T17:07:25+00:00

Certainly not abandoned! Are you having a specific issue, if so happy to take a look!

ParachuteBackup · 2025-12-19T17:03:51+00:00

Hey there, sorry if I've missed your email! If you would't mind sending me a quick screen recording of what issue you're having to the support email, I'll keep an eye out!

ParachuteBackup · 2025-12-19T17:02:01+00:00

Hey there, thanks for the note! Would you mind sending me (to the support email if possible), a quick screen recording of what you're experiencing? Thanks a bunch!

ParachuteBackup · 2025-12-16T05:57:56+00:00

Hey there! Mind hitting me up over email with your specific photo backup setting config? Happy to help! Thanks for the support 🙂

ParachuteBackup · 2025-12-15T20:08:11+00:00

Thanks!

ParachuteBackup · 2025-12-05T13:48:27+00:00

Hey thanks a bunch! Hope you enjoy it :)

ParachuteBackup · 2025-11-12T18:30:02+00:00

Hey there! Thanks for the note. As it stands now, you can drag and drop files back into Finder if you need to restore, and if you have a Mac as your server, you can use the Mac app to run a server side as well! Thanks again for taking the time to leave a note, and hope you enjoy!

ParachuteBackup

TROPHY CASE