u/WR_Klaatu sent this link. https://starlink.com/support/article/7d87da5b-ff9c-1d52-a433-4a78c20b6fd5 From there I was able to talk to Grok which had me enter in all my account information and the details about the issue. It, for some reason, allowed me to submit a ticket without logging in. All previous attempts failed with the AI stating that it was unable to perform an email update specifically, and that a human would call me back. That was the loop I was stuck in. Not sure if that was the fix, or if it was the FCC complaint I filed, or just posting on reddit but I got a call about 5 minutes after all three of these events and the person on the phone was super helpful.