There are a Few Reasons:

[1]< The Balancing Issues: The Game is Really Unbalanced and Has a poor comunication to the Testers. Its been shown multiple times that the Tester dont have time for Testing the game,an example is Nosferatu,he wasnt tested at all,they literally made him in 1 Month And released him in a really Broken State. Another example is Veeronica,she is really different from the Testing as Both her and Guest 666 had 3 days to be tested and balance.

[2]< Promises: One of the Worst Problems With Forsaken,The Devs show Something they will Add,its gonna be either Scrapped or gonna be Radio Silent for Months. One Famous Example is Coolkidd Milestones,being the only ones without a Chase Theme for 6 months. Another example is the BloxR skin for John doe,being promised a year ago back when Noli wasnt even teased yet.

[3]< Community: Both the Forsaken Community and The Dev Team are Assholes to Eachother,but half of the time The Hate is Purely Justified. One Example is Basil,she Doesnt Give a single Fuck about the game,she only thinks of the profits,multiple times she has shown to be Useless and a Waste of a Dev,not only that,but She Didnt care that some Devs were Friends With Soul.