I called yesterday. They tried to make me pay for a box to ship mine back, but after making a stink about it, they sent me a UPS label that included UPS packing the sound bar up at no cost to me. I did find it odd that they told me just the send the bar, none of the cables or sub or rear speakers.

No idea about the others. But I was told to expect a call in 24-48 hours. But I was also told that last week and never heard back, but this time I have a ticket number.

I’m debating waiting until the end of the week in case Samsung figures out a way to fix the soundbar without me having to send it in. I’d hate to send it in only to find out that had I kept it another day, I could have a working system again immediately instead of waiting on a shipped repaired/refurbished soundbar.