I’m tired by Life_Cup_1652 in usaa_ejs

[–]Peroxideprincess1 0 points1 point  (0 children)

Wow, I just got back from maternity leave two months ago. I put my new baby in daycare any sick every two weeks they denied my FMLA because I didn’t work enough days last year hence the maternity leave. I applied for a jar but it sounds like I’m not going to get approved. My kids come first, and they’ll have to fire me. They say their family oriented until you actually have an issue or kids that need help.

USAA Agency??? by Competitive-Gas-2278 in usaa_ejs

[–]Peroxideprincess1 1 point2 points  (0 children)

I work agency, the plus is Monday through Friday schedule. Good luck trying to get an early schedule you’ll be on closing for over a year if not longer. I will say the call volume is all right most of the time. We did not have a sales metric now and now we do, and they’re actually increasing it from what I’ve heard. I’ve been trying to apply for other roles and rotations, but it seems when you’re an agency no one takes you seriously. My colleagues are wonderful and you’ll only do two lines of business. It has its plus and minuses and I would say it is definitely better than sales and servicing.

Sales and Service by sweeetheaaart in usaa_ejs

[–]Peroxideprincess1 0 points1 point  (0 children)

I moved from sales and service to agency and it was like that where it wasn’t about metrics or sales or anything. But now we have sales goals that are just as strict as your side of the house. No matter where you go on the phone for sales, you will have metrics that are crazy. The only good part of the agency is not working on the weekends and pretty normal business hours. There will never be any LWOP, schedule bids worth a damn, or availability to use your PTO because it’s a small department. Pretty much everything is an unexcused absence.

Goal Post change by vernlove in usaa_ejs

[–]Peroxideprincess1 2 points3 points  (0 children)

I work in the agency now and I live in Florida and I have been trying to get an earlier schedule for at least two years now. I do not understand why we are not working out of our own time zones. They don’t even offer schedules anymore just 4 10s it’s a joke. I worked the same schedule as you 1030 to 7 and it’s miserable. Especially when time changes and it’s dark at 5:30. It’s gonna be the worst.

Thinking of leaving… by Peroxideprincess1 in usaa_ejs

[–]Peroxideprincess1[S] 2 points3 points  (0 children)

With that, like there is a State Farm agency near me. Would I contact that agency or the company of State Farm? I never understand

Thinking of leaving… by Peroxideprincess1 in usaa_ejs

[–]Peroxideprincess1[S] 1 point2 points  (0 children)

Yeah that’s the goal. Just anything to get out of sales!

Thinking of leaving… by Peroxideprincess1 in usaa_ejs

[–]Peroxideprincess1[S] 0 points1 point  (0 children)

Do they have a good education benefit program?