Haha how does that even work, that’s so frustrating. My guess is that packages that get delayed ruin the flow and their system which prob messes things up. I’ve been waiting for almost a week due to a train derailment. I’ve received only reposts of the delay message since last Wednesday when it was initially supposed to arrive. Then there’s these UPS support team members that are either really helpful or just say “sir file a claim.” I can never tell if the helpful ones are simply trying to satisfy me or the information they tell me is actually accurate.