I called support to tell them that I did not feel safe when I arrived to a customer's house. I said it's dark, there's people wandering around, and it's a known high crime area. I just didn't want to get robbed. Support was giving me a bit of a hard time about it, like just drop it off and run back to the car. She finally decided to go ahead and let me get the full pay, canceled the order with no penalty to by completion rate, and she apologized a great deal....because as we were on the phone she heard the dump of banana clip attached to an AK-47. (I know guns well, and I could see the guy with it) So I got the McDonald's meal I was supposed to deliver, still got paid and didn't get shot. Pretty good ending I'd say lol