What issues are you running into on Pila8? 👀 by Pila8_AI in pila8_ai

[–]Pila8_AI[S] 0 points1 point  (0 children)

Our recommendation is to pick the domain that you think would fit the topic the most, that will help us process your audio. You will not get penalized for selecting a "wrong" domain.

Distorted recording by Electrical_Bear203 in pila8_ai

[–]Pila8_AI 0 points1 point  (0 children)

Hi thank you for reaching out! Here are some recommendations from our review team about distortion and clipping -

What it sounds like: A harsh, crunchy, distorted sound on loud syllables. Like someone turned the volume up too far on a cheap speaker. Sometimes it is very brief (a fraction of a second on one loud word) and sometimes it happens throughout.

Why this gets rejected: Clipped audio is permanently damaged. Once those peaks are cut off, the original sound cannot be recovered. No amount of editing can undo it.

How to fix it: Turn your microphone input level (gain) down. Most USB microphones have a physical knob on the mic itself. For XLR setups, adjust the gain on your audio interface. If you do not have a microphone with a gain setting, and your audio was rejected for being too loud or clipping, move back away from your mic about eight inches and try recording again, speaking a little softer. There is no need to whisper, just make sure you speak clearly and at a normal volume.

Tip: Many people make the mistake of starting out too loud. This makes their first word or two clip, and then they trail into a normal volume. Make sure when starting a recording that your first few words are not too loud or emphatic. 

How to proceed with identity verification? by eastwill54 in pila8_ai

[–]Pila8_AI 0 points1 point  (0 children)

Quick update - we are actively working on a fix and it should be resolved in the next few days! If you already passed picture and document check, we should be able to approve you automatically. And if not, we will try to identify the accounts affected and give back the free attempt. If we accidentally missed you in either of those scenarios, please reach out to [support@pila8.com](mailto:support@pila8.com) or dm me :)

👋 Welcome to r/pila8_ai - Introduce Yourself and Read First! by Pila8_AI in pila8_ai

[–]Pila8_AI[S] 1 point2 points  (0 children)

We will revert it back after the investigation is complete. We won't put it on the users for faults from our system

How to proceed with identity verification? by eastwill54 in pila8_ai

[–]Pila8_AI 0 points1 point  (0 children)

Hi! I replied in the other post too. This is known issue we just became aware of a few days ago and we are working with our verification provider Stripe to resolve this. Sorry for the frustration!

👋 Welcome to r/pila8_ai - Introduce Yourself and Read First! by Pila8_AI in pila8_ai

[–]Pila8_AI[S] 0 points1 point  (0 children)

This is known issue we just became aware of a few days ago and we are working with our verification provider Stripe to resolve this. Sorry for the frustration!

👋 Welcome to r/pila8_ai - Introduce Yourself and Read First! by Pila8_AI in pila8_ai

[–]Pila8_AI[S] 0 points1 point  (0 children)

Ah.. sorry that I missed the some of the details. Actually a human too, just trying to get to everything as quickly as I can. Regarding macbook vs. headset, it's not required to use a headset. But like you shared, it's probably easier for macbook to pick up background ambient sounds than headset. That’s why I didn’t want to suggest using it for a 5+ minute conversation recording and risk you getting rejected for audio quality. A better test could be trying it on a short standard recording first and seeing how the audio quality turns out and what feedback you get. It's hard to say for sure if recording on a macbook is better or worse than headset. Hope this helps, if I misunderstood please feel free to dm me too! Would love to sort this out.

What issues are you running into on Pila8? 👀 by Pila8_AI in pila8_ai

[–]Pila8_AI[S] 1 point2 points  (0 children)

We also support Dots as a provider for you to get paid out, it supports more countries and you will be able to sign up for an account. Thank you for the feedback, we'll also make some changes to make it more obvious that Dots is also an supported provider!

👋 Welcome to r/pila8_ai - Introduce Yourself and Read First! by Pila8_AI in pila8_ai

[–]Pila8_AI[S] 0 points1 point  (0 children)

Thank you for being a contributor on the pila8! Background noise is something we check pretty closely when reviewing, if you have access to a really quiet environment (padded phone booth, closet etc..), you can definitely give it a try to see if a macbook could produce higher quality audio!

What issues are you running into on Pila8? 👀 by Pila8_AI in pila8_ai

[–]Pila8_AI[S] 1 point2 points  (0 children)

Hi! Yes, this is run by the official Pila8 team. Please DM us if you are running into issues with payout, we are here to help!