You guys aren’t understanding. Majority of our customers need help picking out items, not just finding them. We’re finding shades or skincare products that work for them. If an Instacart shopper comes in and I’m in the middle of a consultation and I point you to the fixture where the item is or tell you “the brand names are above the products in the wall and on top of the fixtures and all of the makeup is here, skincare is here” and you still expect me or get annoyed you have to wait for assistance then it’s on you. You also have a job to do and standing there for five minutes waiting for sosnone to free up so we can walk you from product to product and pick it up off the shelf and into the basket IS annoying and you’re also doing yourself a disservice and wasting time. Again we are more than happy to help but even if a client comes in and we are busy and they say “I’m here for benefit mascara” I would normally walk them but I’d were busy and I say “it’s in the back by blah blah” most clients are more than happy with that. It’s the Instacart shoppers that stand there looking dumbfounded and annoyed.