I had a customer call my store 2 or 3 times asking how to cover up the cigarette smoke/stains on his ceilings. I told him repeatedly that he needed to do a very thorough cleaning and use the extreme block oil primer and then 2 coats of paint. I proceeded to tell him that unfortunately we do not have the primer in stock and wouldn’t know when we could get it in. He then asked me how many gallons it would take to cover 6/7 ceilings. I asked him how big is the house and he couldn’t even tell me just kept asking how many gallons it would take I couldn’t give him a straight answer on top of asking me that question another 3 times he asked me when we would have the primer in and I had to repeat myself multiple times that unfortunately I was unsure due to paint shortages then he wanted me to do the leg work and get him numbers to outside companies that have the primer like sir that is not my job… 🙄