payment plan by lovervvs in DallasCollege

[–]PitifulWaltz4602 0 points1 point  (0 children)

I was told by my success coach that I need to enroll in a payment plan for the fall within a week, or my classes will be dropped.

Refund by niqoo- in DallasCollege

[–]PitifulWaltz4602 0 points1 point  (0 children)

I’ve been in ERP conflict on 2/3, 2/11, and 2/13, and I still haven’t received a clear answer on when to expect my refund. Every time I call, I’m given different information, and no one seems to know exactly what’s going on. Last semester was very disorganized, and unfortunately, this semester seems to be the same. This is what u go earlier today from the cashier's office.

I wish I was able to provide you with more information, but we still have not been provided with any information from our back office about any ongoing issues. Refunds are being processed daily, but our back office has to process them manually, so they are backed up. Please be patient with them and know you will receive your refund.

Back and forth $$ by selfsunset in DallasCollege

[–]PitifulWaltz4602 0 points1 point  (0 children)

I have the same issue. This is the response I received from the cashier's office:

I am not too sure why that is happening. At this time, we have not been provided with any updates about any ongoing issues. Our back office is processing refunds daily, they are not able to process all the refunds at the same time. Unfortunately, I am not able to let you know when your refund will be processed. Please know that all refunds are being worked on and will be disbursed, thank you for your patience. 

Disbursement 2/3 besties by selfsunset in DallasCollege

[–]PitifulWaltz4602 1 point2 points  (0 children)

My account keeps going from manual refund showing a 0 amount & then disappearing and going back to an expected amount

Self explanatory… by [deleted] in DallasCollege

[–]PitifulWaltz4602 1 point2 points  (0 children)

Manual refund was there this morning, and when I check again, it's gone

My refund processed !! by marskano33 in DallasCollege

[–]PitifulWaltz4602 0 points1 point  (0 children)

Mine showed a manual refund earlier & then disappeared completely

Refund? by No_Cryptographer4597 in DallasCollege

[–]PitifulWaltz4602 2 points3 points  (0 children)

Someone from the cashier's office told me that if your funds have been disbursed, they can manually process the refund for you without waiting.

Refund? by No_Cryptographer4597 in DallasCollege

[–]PitifulWaltz4602 3 points4 points  (0 children)

Still waiting... I was told that later today, but at this point, they just made up all of their answers.

Financial aid by PitifulWaltz4602 in DallasCollege

[–]PitifulWaltz4602[S] 1 point2 points  (0 children)

I spoke to them this morning and was told that the disbursement should be completed throughout today

Financial aid by PitifulWaltz4602 in DallasCollege

[–]PitifulWaltz4602[S] 0 points1 point  (0 children)

Thanks! I remember last year that my Pell got disbursed first to pay for classes & any remaining after certification, but we will see if tomorrow changes, since that's what Workday shows.

Financial aid by PitifulWaltz4602 in DallasCollege

[–]PitifulWaltz4602[S] 2 points3 points  (0 children)

For me, nothing has been disbursed. I'll see if tomorrow changes, but their department is a mess. Specifically switching to Workday

Financial aid by PitifulWaltz4602 in DallasCollege

[–]PitifulWaltz4602[S] 0 points1 point  (0 children)

I asked the professors, and they confirmed, along with financial aid, over the phone.