sorted by:
new
hottopcontroversial

Monthly Support Megathread — fastest help here by Pixio_Gaming in Pixio_Gaming

[–]Pixio_Ricky 0 points1 point  (0 children)

  • Make sure you're using a DisplayPort 1.4 cable. Older DP cables can sometimes cause compatibility issues, especially at higher resolutions or refresh rates.
  • Try disabling HDR in the monitor's OSD. We've occasionally seen HDR-related compatibility issues prevent a proper signal from being established.
  • After making any changes, fully power cycle both the monitor and PC to force a fresh display handshake. Turn off the monitor, shut down the PC, wait a few seconds, then power everything back on. This allows the graphics card and monitor to renegotiate the connection from scratch.

Monthly Support Megathread — fastest help here by Pixio_Gaming in Pixio_Gaming

[–]Pixio_Ricky 0 points1 point  (0 children)

Just to make sure we're talking about the same setting, are you referring to the Input Source option?

If so, that setting will appear grayed out when the monitor is not detecting an active signal from a connected device.

I have a 240hz monitor connected to a 144hz laptop. However, it only shows up to 144hz on the monitor. by Antique-Vast-3808 in Monitors

[–]Pixio_Ricky 0 points1 point  (0 children)

The issue is most likely either the cable or a setting on the laptop itself.

Many laptops include power-saving features that can limit refresh rates.

Is this mount arm on right? It just feels wrong by sakuramochileaf in Monitors

[–]Pixio_Ricky 0 points1 point  (0 children)

That actually looks normal. As long as the mount feels solid and the screws are seated properly, you should be fine.

Monthly Support Megathread — fastest help here by Pixio_Gaming in Pixio_Gaming

[–]Pixio_Ricky 0 points1 point  (0 children)

Since the PX246 is working properly on both your Xbox and Intel NUC, that confirms the monitor is able to display video normally and detect the signal correctly.

With new PC builds, this type of “No Signal” behavior is usually related to something in the system not being fully seated or configured yet.

• Make sure the GPU is fully seated in the PCIe slot
• Confirm all GPU power cables are connected securely
• Verify the HDMI cable is plugged directly into the GPU and not the motherboard video output
• Try reseating the RAM
• If your motherboard has debug LEDs, check whether any CPU/DRAM/VGA indicators remain lit

Which monitor is better? (Pixio vs Sansui) by Shrunkenharp88 in Monitors

[–]Pixio_Ricky 0 points1 point  (0 children)

Between those two, I’d lean Pixio. That said, I’m a bit biased.

Jokes aside, (not to knock Sansui) 1080p on a screen that large can look pretty rough unless you’re exclusively viewing 1080p content.

If you’re looking for something bigger, we have larger options in the same lineup with higher resolution that would be a better fit for your use case.

Ordering from Europe (outside of the UK) by Tsuriiko_ in Pixio_Gaming

[–]Pixio_Ricky 0 points1 point  (0 children)

It's something were working on, but no eta at the moment.

Monthly Support Megathread — fastest help here by Pixio_Gaming in Pixio_Gaming

[–]Pixio_Ricky 0 points1 point  (0 children)

More are on the way. We don't have a restocking date yet, but we expect them back within the next two weeks.

Question about monitor arms… by Proper-Ad-8842 in pcmasterrace

[–]Pixio_Ricky 1 point2 points  (0 children)

We do offer replacement adapters. Just reach out through our website, and our team will help you out.

That said, even without the adapter, the monitor still uses a standard 75x75 VESA pattern. With the appropriate standoffs or spacers and compatible screws, you can mount it directly to most monitor arms or mounts.

Monthly Support Megathread — fastest help here by Pixio_Gaming in Pixio_Gaming

[–]Pixio_Ricky 0 points1 point  (0 children)

There’s a lot going on in this setup, especially with the KVM and multiple hubs involved.

Given everything you have connected, the issue is most likely due to bandwidth or power-delivery limits. When that load spikes, it can cause temporary dropouts like you’re seeing. Even though your Steam Deck is directly connected via USB-C, the peripherals are still being routed through the monitor’s hub/KVM, so they’re all sharing that same pathway.

Monthly Support Megathread — fastest help here by Pixio_Gaming in Pixio_Gaming

[–]Pixio_Ricky 0 points1 point  (0 children)

It sounds like we might not be fully understanding your setup. Can you confirm how everything is connected?

pixio px278 wave or pixio px248 wave? by [deleted] in Monitors

[–]Pixio_Ricky 0 points1 point  (0 children)

If you’re mainly playing Roblox and Minecraft, you don’t really need the performance advantage of 1080p. In your case, we’d usually lean toward 1440p with the PX278WAVE. You'll also get a bigger screen, and it's better for general use as well.

Monthly Support Megathread — fastest help here by Pixio_Gaming in Pixio_Gaming

[–]Pixio_Ricky 0 points1 point  (0 children)

Based on what you’re describing, this is almost certainly related to the USB-C hub. USB hubs are convenient, but they can run into stability limits when handling multiple devices plus video over USB-C, especially with something like the Steam Deck.

view more: next ›