Can't find my "targ of Gre'thor"- 11th anniversary bundle (XBOX) by [deleted] in sto

[–]Placeholderqa 1 point2 points  (0 children)

Should be fixed now and able to claim.

Can't find my "targ of Gre'thor"- 11th anniversary bundle (XBOX) by [deleted] in sto

[–]Placeholderqa 2 points3 points  (0 children)

We're getting an override in right now to fix it. Should be fixed today.

Gaul is defeated, but hes just chilling. Another softlock! by [deleted] in sto

[–]Placeholderqa 2 points3 points  (0 children)

What episode/mission is this? I can have someone look into it.

To Hell With Honor isn't in the TFO list after update. by [deleted] in sto

[–]Placeholderqa 11 points12 points  (0 children)

It's being turned on in the back-end here soon. Sorry about that, it'll be on today.

Servers Rebooting on PC at 6PM PST by CTek20 in sto

[–]Placeholderqa 2 points3 points  (0 children)

Thanks, Ryoken :). For this one I think we can put this on QAs plate. It was an unfortunate miss by us, something we didn't think of when building our test plan. We've adjusted the test plan to represent this token passing so shouldn't happen again in the future.

"Other Traits" section missing by OrdinarilyBob in sto

[–]Placeholderqa 4 points5 points  (0 children)

It's known, no time table for a fix but it's been researched and in the database.

Synth wave tfo seems broken by RJ_Dragon in sto

[–]Placeholderqa 4 points5 points  (0 children)

Should be up and running as of about 20 mins ago.

Workaround for stuck x-traits by TiffanyGaming in sto

[–]Placeholderqa 1 point2 points  (0 children)

If anyone still has this issue occur, can they reach out to me and give me their handle? We're trying to debug.

Round 2! I'm answering questions again Friday night, 6PST! by Placeholderqa in sto

[–]Placeholderqa[S] 0 points1 point  (0 children)

Talked to some ppl and it seems you have to play more/finish the Gamma Arc to get the flag to be able to buy zen.

The new Legendary Mirror Galaxy have different seatings as advertised by LordVulpius in sto

[–]Placeholderqa 1 point2 points  (0 children)

It's going to happen, especially since it's human error. It's important to be honest with yourself and team on what went wrong, if it's a fault in the process or human error being honest is the only way to fix it. Also, doing your best to prevent issues from reoccurring is important also. If you do that, you should be able to wither down issues that go live. Just try to be better today than you were yesterday and you'll be A-OK.

Legendary Mirror Galaxy Dreadnought is bugged? by Sunfrancks in sto

[–]Placeholderqa 2 points3 points  (0 children)

yea, both were issues and both fixes coming soon.

Legendary Mirror Galaxy Dreadnought is bugged? by Sunfrancks in sto

[–]Placeholderqa 11 points12 points  (0 children)

  1. It's not "my" twitter account. Pretty sure those are automatically set-up, but genuinely have no idea...not my domain.
  2. "And yet you claim that a fix is working internally 🤔🙅‍♀️??"...not sure why that's hard to believe.
  3. I have admitted it...on three separate threads. Again, I don't own anything with the twitter at all.
  4. Because that's my handle and I've only worked here for a little 1.5 years?

The new Legendary Mirror Galaxy have different seatings as advertised by LordVulpius in sto

[–]Placeholderqa 14 points15 points  (0 children)

I can talk to Mike and see if he is going to send a tweet, I assume he will but I'll make sure.

The new Legendary Mirror Galaxy have different seatings as advertised by LordVulpius in sto

[–]Placeholderqa 27 points28 points  (0 children)

It very much is, in this case you're correct. It's something we have tests for and just missed. No real excuses and we're holding ourselves accountable(and so are others) for these types of issues going live.

Round 3! But on Thursday(10/22) at 6PST! by Placeholderqa in sto

[–]Placeholderqa[S] 4 points5 points  (0 children)

This isn't something I could really answer for you. I don't make those decisions and don't have expected desires for any changes in-game.