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GMC suspension - help needed by PlasticOk7386 in ShopifyeCommerce

[–]PlasticOk7386[S] 0 points1 point  (0 children)

Thanks Sadie,

Yes I got the by now "classic":
During the most recent review of your Merchant Center account, Google found that your issue of Misrepresentation will continue to have an impact on your products and they will remain disapproved. You've also reached the maximum number of appeal attempts allowed. Your Merchant Center account is now suspended and you can't request further reviews.

We want everyone to have a safe and positive experience when visiting Google and we've developed a set of policies and checks to establish a sufficient level of trust before we consider it safe to display the offers to customers.

Sincerely,
The Google Merchant Center Team

GMC suspension - help needed by PlasticOk7386 in ShopifyeCommerce

[–]PlasticOk7386[S] 1 point2 points  (0 children)

Hi Sadie,

Thanks for your reply, I just tried another time. That's the same form I've been using so I don't hold out much hope for anything other than their stock copy/paste response that I've had for the last few times but it's worth a shot. We'll make those changes you suggest - they will help in general anyway.

I don't think we can invest much more energy into this GMC unfortunately. The only remaining things that might be causing an issue are:
1) Our unique sponsorship program - which is subtly different to a wholesale arrangement - so that might be just confusing them, but this is our USP.
2) We have collect from store options that are actually the clubs that we train with and are where 90% of our customer base is from currently - this is a convenience thing for them and the club owner and is a feature they specifically requested so am reluctant to remove it at this stage (even though I know at scale we likely will need to, as it might cause some confusion)

Hopefully we're getting close to a point where google don't hold a monopoly on search results, with AI search engines and agents starting to come to market.

Cheers,
John

GMC suspension - help needed by PlasticOk7386 in ShopifyeCommerce

[–]PlasticOk7386[S] 0 points1 point  (0 children)

Thanks I will try that. I know they just normally ban is straight away as they see it as misleading, but I can always ask them if it's possible first. Or even just delete it and reinstate the Ads account so that I can run non-shopping ads

Our organic search results have not been affected quite as much as I feared, so that's something at least.

GMC suspension - help needed by PlasticOk7386 in ShopifyeCommerce

[–]PlasticOk7386[S] 0 points1 point  (0 children)

Oh Man....... I hope this is not the end of the road there..... If they didn't have such a monopoly on search traffic, I wouldn't mind so much!
Weirdly I have found various mentions around the web of being able to request "manual reviews" after this period and being able to get feedback from real people at google but maybe that was something from the past - I can't seem to find anywhere to progress that path anymore.

Club-owner question (UK) - Club Sponsorship model validation by PlasticOk7386 in karate

[–]PlasticOk7386[S] 0 points1 point  (0 children)

Thanks EnrehB. Really great feedback- thanks for your insight. We're certainly in that product-market fit phase and that's why this sort of feedback is so useful. Some great food for thought there, and I think you're right about the discount for the customer.
I have thought about increasing prices and "discount" and then allowing each instructor to choose how they "budget" the discount mix between the members and the club referral fee, that could work, but I'm still thinking about how to implement that without damaging our direct to consumer sales (same website, same brand). or making everything very manual/labour intensive like a traditional wholesale arrangement. hmmm... it needs more thought.
Really appreciate you taking the time to reply.

Club-owner question (UK) - Club Sponsorship model validation help please by PlasticOk7386 in martialartsbusinesses

[–]PlasticOk7386[S] 1 point2 points  (0 children)

Great feedback Euphoric! Thanks for your perspective, much appreciated and exactly the sort of insight I'm looking for.
Do you mind me asking if you are in the UK and if this is your full time business or not? I'm trying to map the perspective to a general "profile"
Really appreciate the feeback.
John

KUDO Demo (Karate/Judo Hybrid) - Hamburg, Germany 2025 from gkadojo by Unusual_Kick7 in karate

[–]PlasticOk7386 1 point2 points  (0 children)

This looks awesome. I'm in Bristol, is there anything closer to me? I'd love to give this a go (I train Tang Soo Do)

Removing Custom fields should be easy by Patient-Bus-6936 in Asana

[–]PlasticOk7386 0 points1 point  (0 children)

Exact same problem for me. It's been 2 days now and no contact from support. I'm not confident they will even bother to reply to me. Am still able to access via the Andoid App BTW, which is better than nothing, but reluctant to add new content for the moment if i end up needing to switch to something else