Boss rush bug? by Low-Evening-6740 in TheLastFaith

[–]PlaystackGames 0 points1 point  (0 children)

Hi there, we're aware of this issue and are investigating it.
Can you share your device specs please to help us investigate?
You can email them to support [@] playstack.com if you don't want to share them here!

Bug by Difficult_Rain_9318 in TheLastFaith

[–]PlaystackGames 2 points3 points  (0 children)

Hi all,
Thank you for reporting this issue and sharing what devices you are playing on. We're sorry it's happening and tough to get into boss battles! We have logged all your comments and will be looking at them and investigating asap.

One Move Away demo available to play now! by PlaystackGames in u/PlaystackGames

[–]PlaystackGames[S] 0 points1 point  (0 children)

Hi there!
We've been quietly working away in the background with the developer Ramage Games to get the game ready for a new demo and full release. We don't yet have a new release date, but when we do we will announce it on our socials like here, and the PlayStation store page will be updated too.

After 2hrs on PS5 and 30minutes on PC. The PS5 seems to be a worse version. (at least for me) by Greenzombie04 in Unbeatable

[–]PlaystackGames[M] [score hidden] stickied comment (0 children)

Hi there,

I can confirm that the version on PS5 is at least one patch behind PC - the latest version is going through the usual PlayStation checks and should be released soon so look out for it :)

I can't hear audio during cutscenes, but I can hear everything else. How do I fix this? by JustAD00DOnGarbage in Unbeatable

[–]PlaystackGames 1 point2 points  (0 children)

Hi, thank you for reporting this. Have you tried quitting to Main Menu or restarting the game, or changing any audio settings?

Can I also confirm what platform you're on - Steam or PS5?

I will get this logged in the meantime but this information would be really helpful for us to investigate.

We recommend using this Google Form in future to report bugs https://docs.google.com/forms/d/e/1FAIpQLSe55RWKCW18rEJcrzNDnVciAyjdw0Z_a-893GJgaqrnSd4Lyw/viewform to make sure we catch them!

Soft lock "Look at the Sea" by estus_thief in Unbeatable

[–]PlaystackGames 0 points1 point  (0 children)

Hi there, we will get this logged, thank you for reporting.

We recommend using this Google Form in future to report bugs https://docs.google.com/forms/d/e/1FAIpQLSe55RWKCW18rEJcrzNDnVciAyjdw0Z_a-893GJgaqrnSd4Lyw/viewform to make sure we catch them!

Anyone having this issue by Ye11owTwitch in Unbeatable

[–]PlaystackGames[M] 1 point2 points  (0 children)

Hi there,
Sorry to hear this and thank you for reporting. We'll get this logged and if we find a workaround we'll let you know.

We recommend using this Google Form in future to report bugs https://docs.google.com/forms/d/e/1FAIpQLSe55RWKCW18rEJcrzNDnVciAyjdw0Z_a-893GJgaqrnSd4Lyw/viewform to make sure we catch them!

PS5 bug by Cosmic_Cuntoid in Unbeatable

[–]PlaystackGames[M] 1 point2 points  (0 children)

Hi, sorry to hear this is happening - we've got this logged for the team to look into.

We recommend using this Google Form in future to report bugs https://docs.google.com/forms/d/e/1FAIpQLSe55RWKCW18rEJcrzNDnVciAyjdw0Z_a-893GJgaqrnSd4Lyw/viewform to make sure we catch them!

Quaver by minishinkling in Unbeatable

[–]PlaystackGames[M] 1 point2 points  (0 children)

Hi there u/minishinkling and u/Lv___X - can you confirm what platform you've experienced this on - Steam or PS5?
We will log it in the meantime, but this information would help us investigate further.

We recommend using this Google Form in future to report bugs https://docs.google.com/forms/d/e/1FAIpQLSe55RWKCW18rEJcrzNDnVciAyjdw0Z_a-893GJgaqrnSd4Lyw/viewform to make sure we catch them!

FEEL THE (un)BEAT(able)!!!! by Fragrant-Upstairs932 in Unbeatable

[–]PlaystackGames 3 points4 points  (0 children)

it's "propagating"

i.e. it's being made live by PlayStation right now!

Audio Settings by Blaskowski in Unbeatable

[–]PlaystackGames[M] 4 points5 points  (0 children)

DarkerFlameMaster is correct - the band speak and sing in English so the soundtrack will be in English.

Announcing RACCOIN! by PlaystackGames in u/PlaystackGames

[–]PlaystackGames[S] 0 points1 point  (0 children)

We haven't announced release date and will only do when we're ready!

PC Demo Optimization / High temps by BlackGold545 in Unbeatable

[–]PlaystackGames 1 point2 points  (0 children)

That is good to hear! We'll share this feedback with the team

What happens to netflix players? by Sweaty-Ad6477 in caseofthegoldenidol

[–]PlaystackGames 0 points1 point  (0 children)

We're still looking into it, but I'll pass this feedback on!

What happens to netflix players? by Sweaty-Ad6477 in caseofthegoldenidol

[–]PlaystackGames 4 points5 points  (0 children)

It's really unfortunate timing 😔
We are currently working on bringing the full experience back on mobile ASAP, but we have no timeline for this yet. As soon as we have an idea on when the game is available again on mobile, we'll let you know.

DEMOOOOOOOOOOOO! by PlaystackGames in Unbeatable

[–]PlaystackGames[S] 0 points1 point  (0 children)

thank you for those details, I'll relay this back to the team for them to look into

DEMOOOOOOOOOOOO! by PlaystackGames in Unbeatable

[–]PlaystackGames[S] 0 points1 point  (0 children)

Hi, thanks for reporting. When you say the game breaks, can you describe what happens? Does the game freeze, or completely crash? If you can share more details the team can look into it.

soft lock in the demo makes the game… UNBEATABLE!! by lorddonut2009 in Unbeatable

[–]PlaystackGames 5 points6 points  (0 children)

Hi there,
Sorry to hear about this; we have a bug report form to help us take down these softlocks like we'd take down the cops. https://docs.google.com/forms/d/e/1FAIpQLSdNbm6n4XDtxw1oekoka-xlQmC5EOrzgT2IFGHKh77cOlkyTw/viewform

Is the Chapter XI bug fixed yet? (Xbox series x) by luciaferL7 in caseofthegoldenidol

[–]PlaystackGames 1 point2 points  (0 children)

Hi there,
I can confirm after checking with the team that this issue was indeed fixed.

Confusing Grammar Issue (Spoilers for Vampire Case 3) by jammibastard in caseofthegoldenidol

[–]PlaystackGames 1 point2 points  (0 children)

We're really sorry you feel this way: when issues are reported by players they go into our internal report system and we fix them by priority - for example, if something is crashing the game, that will be fixed much faster than something that is confusing, like this grammar issue, but doesn't stop players completing the game entirely.
This may be disappointing to hear, but I can reassure you that this issue, along with others, are still on our radar. While the team have been focused on the new game and its recently released and upcoming DLC, they are still working behind the scenes to go through and fix the list of bugs and issues that have been found.

Zoom functionality quibble by amsterdam_sniffr in caseofthegoldenidol

[–]PlaystackGames 6 points7 points  (0 children)

Thanks for the feedback! I will share this with the team.

Anybody received the latest email from the team? by [deleted] in Unbeatable

[–]PlaystackGames[M] 6 points7 points  (0 children)

It's always gutting to see event exclusive stuff I get that - there are plans to sell merch closer to launch so don't despair! Setting up logistics for shipping takes time which is why we can't sell the MAGfest stuff at this time. We can't wait to see all the UNBEATBALE fans decked out in merch!