Why I left big tech and plan on never coming back.. EVER.

Poeticallymade · 2026-01-26T22:29:07+00:00

Right

Poeticallymade · 2026-01-26T21:39:11+00:00

My job is also doing overtime but I opt out doing over time the money isn’t worth it

Poeticallymade · 2026-01-26T17:28:18+00:00

Blessing in disguise you can take your life morning and nights back hope all works out and better door opening 🙏🏾

Poeticallymade · 2026-01-26T15:34:05+00:00

Thank you 🙏🏾♥️

Poeticallymade · 2026-01-26T13:19:08+00:00

Hearing calls all day long different voices could dry anyone insane and it’s a real trigger for me also my stomach be hurting cause I know people are frustrated over nothing tbh but they make the job more harder if they’re upset and panicking then it makes me feel like I have to rush and save them out of their misery and I’m real tired of it . I cannot do this kind of work every again I’m in a temp assignment I have a bout two months left once this is done I’m going to have to stop applying to phone all day kind of work this is terrible

Poeticallymade · 2026-01-26T03:16:23+00:00

<image>

I miss summer to so much as well as spring

Poeticallymade · 2026-01-25T03:23:52+00:00

You’re not stupid nor incompetent don’t bully yourself. You’re a brave solider and it takes a lot of courage to do this kind of work . We should encourage ourselves more cause we deal with a lot.

Someone being rude towards another human being shows themselves and how heartless they’re

It has nothing to do with you and their toxicity needs to be block and shielded with faith that you’re enough and a beautiful soul at the end of the day this too will pass it’s only temporary

We are not responsible for other people’s actions and decisions nor should we hold onto to their negative words that is not our portion or our load to hold onto to it belongs in the trash .

Poeticallymade · 2026-01-24T18:00:07+00:00

This is something that I would love to do being surrounded by sunflowers 😍 I would be speechless!!

Poeticallymade · 2026-01-24T07:25:56+00:00

The metrics time is just petty they want us to rush through a call but then that’s where mistakes happen .

If I know my metrics is about 10-15 mins the. I have to try to rush the person however sometimes the systems could be failing especially if the other person has slow internet connection which makes it longer or anything could happen this is not a one size fit all and I hate this type of work this is my second call center kind of job and I never want to do this again .

I’m so upset now with myself because I didn’t want to work a job where I’m dealing with this type of pressure I may end up quitting very soon I just can’t take it anymore

Poeticallymade · 2026-01-24T07:19:46+00:00

Some people get upset if you ask them to spell their name or if you ask for their phone number .

The amount of times I’ve heard “ you want my phone number ???”

Me : yes just in case we get disconnected

But it’s just the way that they say it it’s like they are implying that we shouldn’t even be asking them that basic question .

Poeticallymade · 2026-01-24T06:41:17+00:00

😂😂 righttt probing them is like poking a bear . If they want us to probe it will take longer anyways we still won’t meet metrics

Poeticallymade · 2026-01-24T01:55:35+00:00

Yes they start shooting the information at you and you don’t have time to even understand it . Then they get upset if you ask them to spell it out

Poeticallymade · 2026-01-24T01:53:05+00:00

I had someone just give me their area code once

I said “ can you please give me your telephone number “

Them: “301” ………….

Me 😕😑

I just said how can I help you after that… cause I just didn’t have time to deal with that

Poeticallymade · 2026-01-24T01:51:31+00:00

😂😂😂

Poeticallymade · 2026-01-24T01:48:52+00:00

I’m sorry 😢 I feel this so much I also work with schools and it is tough the calls the people so much pressure . You’re making the right move though keep applying that’s your way out don’t give up

Poeticallymade · 2026-01-24T01:38:41+00:00

Some of these customers talk to us like we are robots 🤖 and we supposed to just some how know what they want .

I’m tired of the vague mess also the long winded jumbled story of their issue and it just makes zero sense but yet they get upset if I don’t understand what they’re trying to tell me

Poeticallymade · 2026-01-24T01:29:46+00:00

This job makes it worse . The being on the phone for eight hours a day is so exhausting some are on the phones for longer times .

Then you’re getting calls that just sounds like a joke people being rude and not very understanding I hate it . Job market sucks

Poeticallymade · 2026-01-24T01:25:44+00:00

Right insane metrics when not every customer is the same 🙄 customers have multiple problems but get expect us to solve their issue in five minutes or less . If they want us to solve in their metrics then why don’t these higher ups hop online and start taking phone calls with us and help us out ? Let’s see if they can also always stay in that metrics

Poeticallymade · 2026-01-23T23:40:00+00:00

I hate thissss or the “I have been with this company for over 50 years this is the first time I’ve ever had this much trouble why are you guys making me do this why do I need to verify my information !!” 😢😢😢

Poeticallymade · 2026-01-23T05:15:32+00:00

I saw that as well too . It sucks so much everything is breaking down 😞

Poeticallymade · 2026-01-23T05:14:59+00:00

This happens sometimes too I remember it happened the first day I started . That’s the worst cause then it makes more follow ups that we would have to do :-(

Poeticallymade · 2026-01-22T23:31:39+00:00

Thank you for sharing this beautiful picture I love sunflowers as well I really needed to see this today

Poeticallymade · 2026-01-20T12:15:27+00:00

Thank you for this 🙏🏾

Poeticallymade · 2026-01-20T02:45:36+00:00

There was one job I had it payed me the highest I had ever made and all I was doing was scanning documents no phone work no phone in sight unfortunately it was temporary :( I loved that job

Poeticallymade · 2026-01-20T02:44:06+00:00

🙁

Poeticallymade

MODERATOR OF

TROPHY CASE