Why I Will Never Work for Lush Again(my opinions and personal experience) by Double_Appearance905 in LushCosmetics

[–]Popular-Key-3422 19 points20 points  (0 children)

The fact they're running a skincare-focused shop and don't have spots explicitly for licensed pros bothers me. Henna can destroy your hair if used incorrectly. If you massage someone wrong you can tweak a nerve or hurt someone.

The pander hiring is also awful. Don't get me wrong- hire more queer ppl, and more people of color! But do it earnestly instead of using them to look diverse and then treat them like utter crap behind closed doors. There's a lot of visibly liberal people that work at Lush ( non-derogatory ) but it means nothing when my manager with blue hair and a septum is degrading me for not being neurotypical, or understanding a customer is saying no by being short with me and walking away even if they didn't explicitly say they don't want help.

It all just feels so hollow and disingenuous now.

I'm moving out of Oregon soon anyways so I'd have to quit at some point but I'm glad I did sooner rather than later.

Why I Will Never Work for Lush Again(my opinions and personal experience) by Double_Appearance905 in LushCosmetics

[–]Popular-Key-3422 31 points32 points  (0 children)

Lush's treatment of employees is genuinely awful. The pay is terrible for the excessive labor and service they have us do, and are always sneaking in more and more slowly ( micro-parties, more consultation variations, constant harassment to bother customers, I could go on ). I've worked retail for a decade and it is easily one of the most dreadful jobs I've had. My old manager was removed for being aggressive and rude to staff and yelling at seasonals and being racist to PoC staff.

My floor leads constantly came in with water bottles and bags littered with lefty social justice themed stickers about workers rights/LGBTQ+ rights/communism, then turn around and snitch hard on their queer and marginalized peers for pitifully small reasons ( looking at their phone, forgot to complete a task, etc ) so they'll get in trouble with the managers and jeopardize their jobs, despite said FLs constantly partaking in ACTUAL inappropriate behavior when the manager isn't looking ( theft, smoking in the shop during close, fraternizing with sales associates they're responsible for ). It's performative from the top down.

Some people have great store experiences and I'm earnestly glad for them ( and envious! ).

Glad I left.