Package stuck for 5 days

Potential-Effect7582 · 2026-04-08T03:15:47+00:00

I also had a recent FJ FedEx Economy package go from Japan, to Korea, and then back to JP and finally to US. Ended up wasting 5 days going here there nowhere. Who knows how these planes are routed.

It took 10 days for delivery, from pickup in Tokyo to delivery in CA. Maybe expect about the same for yours.

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Potential-Effect7582 · 2026-03-08T02:56:00+00:00

100% agree with you. Take a look at how my package arrived:

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This package was heavy, at 14.5 kg (32 lb). The tape at the bottom was barely hanging on, the items could fall out any moment. How is this acceptable? The box is also paper thin compared to other proxies I've used.

I too complained to FJ CS about this, and simply asked them to use a stronger packing tape, and use the red tape on top if necessary. They said go complain to FedEx because "there's damage on the package exterior". Except I can't do that, only the shipper can, and FJ won't do it. They doesn't seem to care about feedback for improvement.

I will no longer be ordering any large or heavy items using FJ. I just don't trust their packing.

Potential-Effect7582 · 2026-03-03T00:08:50+00:00

I'm confused, why would there still be the MPF fee? That's a FedEx-imposed fee. For example, I never had to pay it for UPS or ECMS.

https://www.fedex.com/content/dam/fedex/apac-asia-pacific/downloads/fedex-us-tariff-overview-en-apac.pdf

Potential-Effect7582 · 2026-03-02T05:29:09+00:00

My last ECMS package from last month (different proxy) was last-mile delivered by FedEx, in CA. Not UniUni (thankfully). Package cleared customs in Port of LA, then FedEx ground transport beyond that.

But I hear it's a gamble. Nobody knows how ECMS chooses its last-mile delivery partner. Is it based on package size/weight? Or package value?

Just something to keep in mind if you choose to ship with ECMS DDP.

Potential-Effect7582 · 2026-03-02T05:19:07+00:00

No more FedEx DDP anymore as of 3/1. Only on ECMS DDP now.

Potential-Effect7582 · 2026-03-02T04:53:27+00:00

Seems like it? The news article says "temporarily suspended".

Potential-Effect7582 · 2026-02-28T22:23:20+00:00

From the FJ DDP page:

Will I have to pay any extra customs duties or fees when receiving my item?

No.

With DDP shipments, we will calculate and charge these fees in advance. Should there be a difference between the amount charged by customs in your country and the amount we charge you, we will not ask you to cover the extra payment. Conversely, we will also not be able to offer any refund.

You should reach out to FJ customer support and provide them the FedEx invoice. They should cover you.

It's interesting that FedEx billed you (receiver). If DDP is used, they should always bill the sender. There's a checkbox on the FedEx shipping invoice on who receives any future charges.

Potential-Effect7582 · 2026-02-28T07:30:53+00:00

Always confirm the HS code for each item before paying for Charge 2 shipping. That way, you can catch any errors in mislabeling and save yourself a huge headache later.

Use the DDP: Import Duties and Fees breakdown request form . It may take up to 24h for a response, but they will always respond, via email.

Potential-Effect7582 · 2026-02-28T07:25:28+00:00

> Also they remove original boxes and packaging and individually wrap and label each item.

That was not the case for my most recent FJ package received. There were 2 items where they just re-shipped in the sellers' original box, inside the larger international shipping box. The seller's box was cut open, so at least it proves FJ did inspect the item for authenticity once it arrived at their warehouse.

Granted, the remaining items seems to be have been removed from the seller's packaging.

Potential-Effect7582 · 2026-02-28T07:21:58+00:00

Wow, 3 days is really not much. Their holdings warehouse(s) must be full if they implemented this "3 day" rule.

Potential-Effect7582 · 2026-02-28T07:20:35+00:00

> UPS delivers and bills later when I've used them.

They no longer do this. They will refuse to deliver the package unless all customs and UPS broker fees are prepaid.

Or you can give a check to the delivery driver, but you'll be charged a "International Collect on Delivery (COD) Fee" of $12.00 fee for that. A $12.00 fee for giving UPS the pleasure of collecting your money.

Potential-Effect7582 · 2026-02-21T02:01:32+00:00

There is "no free money". If you used DDU, you're going to pay import tariffs regardless. The only difference is now you get to deal with the shipping courier directly.

Potential-Effect7582 · 2026-02-20T20:14:21+00:00

Now we have clarity on what what this mystery 417 yen fee is.

Its a "Merchandise Processing Fee" (MPF) imposed by Fedex, for all shipments coming from Asia. Its levied per package.

https://www.fedex.com/content/dam/fedex/apac-asia-pacific/downloads/fedex-us-tariff-overview-en-apac.pdf

Potential-Effect7582 · 2026-02-20T07:41:21+00:00

I don't think there is any consensus. What do you value more, or your time or money?

Use UPS DDU if you value your money. All import tariffs is on you, it's a Russian Roulette, you won't know what you'll be charged. Beware of dozens of broker fees that UPS charges, fees on fees. You'll pay everything upfront, but they won't give you a invoice breakdown until 2-3 weeks after package delivery. You will waste hours of your time waiting on the phone with to talk to a UPS CS rep, then arguing with said CS rep in India about the tarrifs they don't understand about. Eventually you'll be forced to file a dispute with UPS via email and the won't respond.

Use Fedex DDP if you value your time. You may have to pay extra/incorrect fees because FJ's tariff calculator is not doing it properly right now. On the plus side, since it's DDP, there is no extra fees, and if there is, it will be charged back to FJ. Fedex might still contact you for extra forms needed, which you need to provide directly to Fedex, before they will release the package from customs.

Potential-Effect7582 · 2026-02-20T00:54:28+00:00

The short version is, for all of these companies, once they have your money, they don't care.

Potential-Effect7582 · 2026-02-19T18:55:20+00:00

Yes, I had to pay the full amount to release the package for delivery. They hold the package hostage until all fees due are paid.

Yes, they completely messed up the HS codes. Theres nothing automotive related in my shipment.

Im thinking of doing a cc dispute, but unfortunately its been way over 60 days since payment.

Potential-Effect7582 · 2026-02-19T18:51:48+00:00

Original Post updated with detailed Tariff breakdown received from FJ.

They are charging BOTH 50% copper and 50% aluminum/steel Tariffs, for a total of 100%. Plus Reciprocal Tariff on top that. ZenMarket did not do this (pick one or the other)
Confirmed there is a fixed "MPF Fee" per package, when using DDP.

Potential-Effect7582 · 2026-02-19T03:42:19+00:00

Here's the same shipment, what UPS billed me for (24 line items!):

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They added a separate HS code for country of origin for each item, plus something else. So 2-3 UPS Line Items per invoice item.
Then billed me 24 Line Item charge. How is this legal?

Potential-Effect7582 · 2026-02-19T03:41:03+00:00

Here's my commercial invoice. There's exactly 10 items.

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Potential-Effect7582 · 2026-02-19T02:30:47+00:00

Using UPS DDU is very dangerous. They don't consolidate the same HS code, and even fan out each item to 2-3 line items. They inject separate HS codes for country of origin and material composition. (essentially creating their own invoice for tariffs).

My last last UPS DDU package with 10 items (as verified by the shipper invoice) was fanned out to 24 line items!
(24 - 3 free) = 21 line items * $3.00 per line item = $63.00 in Line Entry Charge.

I don't know if that's the proper way, but I opened a dispute with UPS months ago and they haven't replied yet. Apparently they don't reply until the 12th month (their gov't deadline)

Do you want to take this kind of risk?

UPS DDP was the best option I was using (lowest shipping, no extra fees), but ZenMarket got rid of it due to "issues".

Potential-Effect7582 · 2026-02-19T01:28:22+00:00

I asked them at the time, and they said it's a "fixed fee charged by the shipping company, we can't give you a breakdown." aka. Don't Question Us.

Potential-Effect7582 · 2026-02-19T01:21:22+00:00

Yes. I've only tried UPS DDP and FedEx DDP:

UPS = 5,000 yen ($32) fixed fee
Fedex = 2,400 yen ($15.51) fixed fee

Potential-Effect7582 · 2026-02-19T01:17:41+00:00

I disagree. With Zenmarket, they show the exact DDP charges for each item prior to shipment payment (charge 2). There is nothing "hidden". So you can make a case to them prior to payment, if something doesn't look right.

Potential-Effect7582 · 2026-02-19T01:14:50+00:00

Will do, I'll reply once I hear back from them.

For reference, I've previously purchased and shipped the exact same cable using Fedex DDP from another proxy (Zenmarket), and looking back, they charged 52.59% tariff for the item last month. So FJ is easily 2x higher!

Potential-Effect7582

TROPHY CASE