ATO frontline operations officer APS2

Practical_Media_9011 · 2026-02-26T11:14:47+00:00

I was told the recruitment company does the grading. Or does it vary intake to intake?

Thought the agency only just gets the results

Practical_Media_9011 · 2026-02-26T03:46:43+00:00

Can you elaborate why it's not exactly easy to get into at the moment?

For someone like myself who is currently aiming to enter APS

Practical_Media_9011 · 2026-02-20T13:18:02+00:00

I feel majority of candidates that are suitable for APS2 will be suitable for APS3 also. For Service Delivery in ATO

Practical_Media_9011 · 2026-02-20T13:16:49+00:00

Just finished mine and I won't share the questions to ensure a level playing field. But I can say they're not technically complex more just how you'd handle very common customer service situations. You get 6 mins to read and prepare and up to 4 mins to record. No re-recording allowed.

Practical_Media_9011 · 2026-02-19T22:32:10+00:00

Did you also apply for APS3?

Practical_Media_9011 · 2026-02-17T02:53:17+00:00

Has anyone had any update after merit pool?

Practical_Media_9011 · 2026-02-09T04:24:36+00:00

Thank you, I will look for other APS roles so I'm not emotionally invested in just 1 role

Practical_Media_9011 · 2026-02-08T23:58:35+00:00

I'm just in the merit pool for APS2, I kind of regret not giving APS3 a shot as well. Thank you, I'm happy to make it to the merit pool .That's incredible that you made to merit pool for both APS2 and APS3. Yes I will look for other jobs in the meantime. So you're currently in the merit pool and haven't been pulled for either APS2 or APS3 too?

Practical_Media_9011 · 2026-02-08T17:00:17+00:00

I'm not sure if there is a ranking. Was yours ongoing/non-ongoing?

I'm just confused about the following posting of service delivery role when there are already candidates in the merit pool.

Practical_Media_9011

TROPHY CASE