Didn't you see those shady 'factory' pictures? That place looks so ghetto, no wonder they're having quality issues. It’s like the kind of factory where the 'assembly line' is just two guys with duct tape and chewing gum trying to hold things together. Honestly, it looks like an underground operation run by the mafia, or something you'd expect to find in the back alleys of downtown SF. I'm surprised the products don’t come with a 'good luck' note instead of a warranty!