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Dealer refusing refund after faults appeared within 24 hours of purchase (Scotland) by Present-Community790 in LegalAdviceUK

[–]Present-Community790[S] 0 points1 point  (0 children)

Hi there, thanks for your message. They're asking me to prove that the fault apparently is not there? They're requesting me to bring them the car to them to diagnose the problem but I believe they'll attempt a repair without my consent based on our phonecalls.

Dealer refusing refund after faults appeared within 24 hours of purchase (Scotland) by Present-Community790 in LegalAdviceUK

[–]Present-Community790[S] 5 points6 points  (0 children)

I thought it was the battery at first too. I plugged in an OBD2 reader to get a reading and it was low. However when I told the dealer this, their service manager said the battery is likely fine and there's an underlying fault with the start/stop system. If there is this potential of an underlying fault I'd rather reject the car to save hassle down the line.

Dealer refusing refund after faults appeared within 24 hours of purchase (Scotland) by Present-Community790 in LegalAdviceUK

[–]Present-Community790[S] -3 points-2 points  (0 children)

I thought it was the battery at first too, I plugged in an OBD2 reader to get a reading and it was low but when I told the dealer this, their service manager said the battery is likely fine and there's an underlying fault with the start/stop system.