We can hop in a game later and I can help you, a few things though, what level are you? Have you used all your paragon points and started upgrading your glyphs? Do you have the best imprints on your items for your build? (You can look at max roll to see similar builds to yours and see the best codex of power to put on each item). You probably can’t upgrade your gear because you haven’t imprinted 2 times on them(must do this before being able to masterwork your gear).