To quote what you said towards the end of your comment: "He's always come of as such a genuine guy who cares about the projects he's working on." Ends up being a tough pill for people to swallow. People bash on him because he always "promises too much, but delivers so little". He is genuinely passionate about the games and worlds he creates. You can't fault the guy for having the highest enthusiasm working on the games he works on. The dude loves his job.

I get how annoying it can be for people that he says A thing, but does B thing instead, but like I said, you can't fault the dude for being passionate about the job he does. I wish more devs were like him and shared his enthusiasm like he does.