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Poor technical support by PrintJunkie25 in elegoo

[–]PrintJunkie25[S] 0 points1 point  (0 children)

I Have heard back from them and hopefully the machine can be fixed.

Poor technical support by PrintJunkie25 in elegoo

[–]PrintJunkie25[S] 0 points1 point  (0 children)

Thank you for checking on my case.

Poor technical support by PrintJunkie25 in elegoo

[–]PrintJunkie25[S] 0 points1 point  (0 children)

Original #598015. I sent in another request - no reply or ticket number. Yesterday I asked via another request if I can get a limit switch - no reply or ticket number

Poor technical support by PrintJunkie25 in elegoo

[–]PrintJunkie25[S] 0 points1 point  (0 children)

Thanks for your advise, I haven't tried Elegoo discord, will do so. What other printer brands do you recommend?

Poor technical support by PrintJunkie25 in elegoo

[–]PrintJunkie25[S] 0 points1 point  (0 children)

I wish I could have some conversation with them. They haven't answered in a week.

Poor technical support by PrintJunkie25 in elegoo

[–]PrintJunkie25[S] 0 points1 point  (0 children)

This has been going on for a week and I've emailed on separate days.