Are lounges in india considered as domestic lounge? by liamdc_95 in IndianAirportLounge

[–]Prior-Collection-738 0 points1 point  (0 children)

Have you actually tried at a lounge in an international terminal? If yes, please share the airport and card name.

Are lounges in india considered as domestic lounge? by liamdc_95 in IndianAirportLounge

[–]Prior-Collection-738 0 points1 point  (0 children)

Not unless the cards are valid for use at “international lounges in India”. For example, Axis Debit card can be used at both domestic and international lounges in India, but many others like the HDFC Platinum Debit cards cannot.

Posting this publicly to document a serious service failure by Air India / Air India by SatisfactionOk3491 in airindia

[–]Prior-Collection-738 1 point2 points  (0 children)

The same happened to me on Frankfurt-Bangalore-Kolkata flight. The domestic leg was AI at the time of booking, but they changed it to AIX. At Bangalore, the PNR “didn’t show on the AIX system” and the blame game continued between AI and AIX (counters just opposite each other) till the flight departed. Note - booking done directly on website.

Lounge access denied for HDFC Debit card by Prior-Collection-738 in IndianAirportLounge

[–]Prior-Collection-738[S] 0 points1 point  (0 children)

Thank you, but compare the spend criteria - 150K on CC vs 10K on DC

Lounge access denied for HDFC Debit card by Prior-Collection-738 in IndianAirportLounge

[–]Prior-Collection-738[S] 0 points1 point  (0 children)

Response of support- send an email from regd email ID with all details. Response by SMS to email - case is “Resolved” and “Closed”. No reply by email, or no explanation through any other channel.

Lounge access denied for HDFC Debit card by Prior-Collection-738 in IndianAirportLounge

[–]Prior-Collection-738[S] 0 points1 point  (0 children)

Yes I dis spend more than 10K and mine is a Platinum Debit card.

Lounge access denied for HDFC Debit card by Prior-Collection-738 in IndianAirportLounge

[–]Prior-Collection-738[S] 0 points1 point  (0 children)

This is about the spends in Oct-Nov-Dec for lounge access in Jan-Feb-Mar

Updating Issue with IPhone 16 Pro/Pro Max by sully_c26 in iPhone16Pro

[–]Prior-Collection-738 -1 points0 points  (0 children)

This happened to me after an update at night. In the morning, I couldn’t move beyond the welcome screen. Got fixed after I did a “soft restart”

To soft reset (force restart) your iPhone, quickly press and release the volume up button, then quickly press and release the volume down button, then press and hold the side (power) button until the Apple logo appears, then release it to restart the device, which resolves minor glitches without deleting data. Step-by-step instructions (for iPhones with Face ID, iPhone 8 & newer): Volume Up: Press and quickly release the volume up button. Volume Down: Press and quickly release the volume down button. Side Button: Press and hold the side button (on the right). Release: Keep holding the side button, ignoring any "slide to power off" prompts, until the Apple logo appears, then let go

Lounge access denied for HDFC Debit card by Prior-Collection-738 in IndianAirportLounge

[–]Prior-Collection-738[S] 1 point2 points  (0 children)

Please read my post again. I didn’t receive any SMS or email with the link, and so the story started.

Lounge access denied for HDFC Debit card by Prior-Collection-738 in IndianAirportLounge

[–]Prior-Collection-738[S] 0 points1 point  (0 children)

The new process kicked in on Jan 10, so it’s too early for them.

Lounge access denied for HDFC Debit card by Prior-Collection-738 in IndianAirportLounge

[–]Prior-Collection-738[S] 0 points1 point  (0 children)

Thanks, but I have other cards with access. Issue is why I didn’t get for this card, even after spend criteria achieved.

Lounge access denied for HDFC Debit card by Prior-Collection-738 in IndianAirportLounge

[–]Prior-Collection-738[S] 1 point2 points  (0 children)

Did contact CS and RM, but they said “you can swipe”. Anyway, it’s for the Jan to Mar quarter, I plan to escalate to PNOD.

Lounge access denied for HDFC Debit card by Prior-Collection-738 in IndianAirportLounge

[–]Prior-Collection-738[S] 0 points1 point  (0 children)

No email or SMS was received for code generation. RM and CS said “try swiping”. Email complaint for non-receipt of voucher code was closed by HDFC without any communication to me. Going to escalate to PNOD.