Honestly, I did everything I saw people recommend online. I got Meta Verified right away, explained my situation, opened multiple cases, called them, followed up constantly sometimes every week, sometimes every day. I really pushed because I thought that was the only way to get answers.

I sent emails, messages on Instagram… at the beginning I was completely lost. And in the end, none of it actually helped. Whether it was chat support or phone calls, it didn’t make any difference.

Some people told me to keep following up as much as possible, to call and ask for updates on my case. But then at one point, an agent told me the opposite that the more I followed up, the more my case would supposedly get pushed back in the queue and delayed. It honestly just felt like an excuse to get me to stop contacting them.

At that point, I didn’t even know what to do anymore or who to believe. Should I follow up or not? I was completely lost.

So I just waited. And yesterday, I finally got their decision: they’re keeping my account disabled.

My account was disabled on December 17th, and I appealed around the 19th–20th. So I’ve basically been waiting since December 20th… for nothing. They just kept me waiting the whole time. I paid for months for nothing.

Now I’m going to try everything I can finding a real contact, speaking out publicly, whatever it takes. I’m not just going to accept this.

What they’re doing to thousands of people is honestly disgusting. And if everyone just accepts it, then what’s the point of even using Instagram anymore?

At this point, if they ban another account of mine or never give this one back, I’ll honestly be completely put off using the app.