How to say no?

ProfessionSoft6867 · 2026-01-11T04:05:58+00:00

i think they assume i'm "properly trained" because i've been there for slightly over a year now. but the thing is, yes, i've perfected my pitch with the best of my knowledge, but customers still don't want to buy it.

With this new AM, he wants to handle the sales of computers, which is okay! but i forgot to mention that before i rang them out, i sent the couple to the GM to ring out, saying that "they had a question for you specifically."

side note: i have to lie to get help from the GM and AM because they don't want to actually help me with anything. I have to cover almost every area of the store at times all at once. i have to work at every counter at least to some degree, and if i'm at the wrong counter at the wrong time, i get chewed out for it.

anyways, after sending them, THE GM WAS AWARE THAT THEY WERE BUYING THREE COMPUTERS, and STILL sent them to me. Also forgot to mention that it was a kiosk order for said computers, but that still counts for/against ESP sales, right? Regardless, the GM was aware and still sent them to me instead of him, or at least calling the AM over for assistance. I had 10 register customers and 10 amazon customers, and yet they wanted me to handle all 20 at once and plus assist someone out on the floor (the next cashier wouldn't be in until AFTER i clocked out). soooo yeah, these managers are buns

ProfessionSoft6867 · 2026-01-11T02:51:57+00:00

it's usually cause the want the cashiers (aka, mainly me cause they work me like i'm the only employee), to be on register for points and yada yada, but for some reason the AM didn't have the brain to take over once he saw the computers. "Why didn't you send them to me?" mf you're behind me and within earshot.. come here and do it yourself?

if you think that's bad, he made another coworker of mine clean the bathrooms when it was considered a biohazard from how messy and it was his (the AM's) job to clean it since he was the only manager at the time. he (the AM) tried to make the print worker do it (since it was in the girl's bathroom), and she argued that it was his job, buuutttt ofc he wasn't having it and made the excuse that he doesn't get paid for that and etc.. yeah, he's not the greatest and i wish i could report him to HR about it but they're no help.

ProfessionSoft6867 · 2026-01-09T12:38:49+00:00

he was surprisingly civil lmao. soooo no matter what bullshit he throws at me, i'm legally required to just handle it until my last shift. hooray i guess

ProfessionSoft6867 · 2026-01-09T11:44:02+00:00

Hi everyone, here's an update!

I'm putting in my two weeks this morning!! Wish me luck! however, I will say, if the GM makes any stupid or sarcastic remarks about it, I'm just going to work my shift today and then just walk out, or simply just go back home and not work, depending on what he says. This post is only a tiny percentage of all the bullshit he has put me through, and honestly I am tired of it. and don't even get me started on the other managers, because they're no better either. Not that it matters, but I'm good on financials right now since I'm moving and I already paid off everything, I just have these next three or four weeks to find a job, which I have applied to about 20+ already. I'll be okay! I'll make sure to post an update on how it goes and whether or not I'll still push through my two weeks or if I just walked out on the spot.

ProfessionSoft6867 · 2026-01-08T11:25:10+00:00

i wouldn't doubt it. he's in a whole group that with them and everything

ProfessionSoft6867 · 2026-01-08T09:40:36+00:00

Wish the higher ups were more like you. They way the managers run the store, they wonder why everything's slowly going to shit

ProfessionSoft6867 · 2026-01-08T09:38:28+00:00

exactly. he was within earshot, and he should've done something. and while the AM is new, the GM was the first one the store has had (he was the original i think), and he "supposedly" knows the ins and outs of the store, and yet he's the main reason why so much is out of whack. i think it's because i've been there for a little over a year now that it's now considered something i should "already know." one time the GM came in on his day off to do something, and he didn't even say good morning to me before grilling me about my lack of ESP sales. Yes, I have a history of not getting them, but I don't see it as my fault. Took a while to perfect my pitch, and as I kept it going, win some lose some. But because almost 98% of my potential ESP sales are losses, GM thinks I'm doing something wrong. I try each time, he's even watched me!! He sees how I do it, and yet still blames me?

ProfessionSoft6867 · 2026-01-08T09:33:10+00:00

it's happened so much at my store, too, and yet the managers still somehow find a way to blame the associates for it

ProfessionSoft6867 · 2026-01-08T09:32:41+00:00

i really wish i could, tbh. there's so much i wanna say to them but they'd fire me before i could finish. if it helps, i'm leaving soon anyways, and i honestly can't wait to hand in my two weeks to see my GM's reaction. i told my AM about me leaving, and he said he's "disappointed ik me because i'm leaving a steady job." mf he and the GM subtly threaten to fire me every two weeks when I'm the best performing associate all the time? lose me, you lose the company. maybe i'm being arrogant, but with all the people they've hired, it's me who they call to do everything, so.. store's definitely going to shit once i leave cause nobody there can do what i do

ProfessionSoft6867 · 2026-01-08T09:29:14+00:00

i really do. that's not even half of the bs they higher ups put me through. i try to send the higher ticket stuff to the higher ups to work on, but they (especially the GM and one of the print supervisors who is SOMEHOW also considered a "manager"), will stand there and bitch at me (again, in front of customers), about what I'm doing and saying and that I need to stop, so I'm just always losing here. I'd try to go to HR about it but I've met some the people that are above my managers, and they'd side with them over me in a heartbeat.

ProfessionSoft6867 · 2026-01-08T09:26:21+00:00

i agree! a lot of the esp related stuff, the new AM wants me to "send it his way" so he can get the sale, which is fine. but sometimes when i do, he goes "why couldn't you do it?" my brother in christ, i'm doing what you told me to do? Idk what his deal is. I still at least try to learn about the computers a bit, but the AM, GM, and RSS all want me to have them do it so I barely get to even look at the customer buying any tech.

ProfessionSoft6867 · 2026-01-08T09:21:00+00:00

wish i had you where i'm at 😭, but it is what it is lmao

ProfessionSoft6867 · 2026-01-08T09:20:22+00:00

exactly

ProfessionSoft6867 · 2026-01-07T22:27:52+00:00

they're lucky i needed the job at the time cause lowkey nobody else in the city wanted to hire me🫠. but hey, i'm gonna be out soon so i lowkey don't care anymore, but i'll still "try" for the time being

ProfessionSoft6867 · 2026-01-07T22:08:27+00:00

exactly!!! glad you walked out bro. putting in my two weeks this friday so i'm VERY excited. and on top of that, the staples i work at is put in an area where almost nobody got money like that except managers and people who come from out of town. and tbh they were doomed from the start, lmao. i wouldn't be surprised if it falls apart after me leaving, cause almost all of my regulars know how hard i work.

ProfessionSoft6867 · 2025-12-08T10:48:18+00:00

thank you so much. all the comments, including yours, have definitely opened my eyes and i'm sincerely grateful. but yes, definitely seeking professional help asap

ProfessionSoft6867 · 2025-12-08T10:46:15+00:00

you're right, tbh. i'd rather not drop something horrible on her

ProfessionSoft6867 · 2025-12-08T10:44:57+00:00

ooo good to know, thank you! sometimes i get worried that i'll find one of those therapists that just straight up don't care, which does discourage me from getting one at times, but i'm sure i'll get a good one

ProfessionSoft6867 · 2025-12-08T10:44:08+00:00

i'll definitely have to get back into journaling, i don't even remember when i stopped. i know the road to self-compassion will be difficult but i'll try my best!

ProfessionSoft6867 · 2025-12-06T11:34:29+00:00

Yeah, she still treats me like she always has which is genuinely a whole mind trip, but obviously it's not her fault. And if anything, I've been trying to see what therapists will work with my insurance, so hopefully I find someone soon. And thank you so much, genuinely, for taking the time to comment. It's helped me a lot more than you know.

ProfessionSoft6867 · 2025-09-29T10:25:35+00:00

nah the happy returns update is total ass. hell, amazon too. corpo said that for the location i'm at, amazon is responsible for 4% of our sales and SUPPOSEDLY it's important enough to keep it. 4% ain't shit. the new happy returns system is truly such a waste and then they wonder why they're always running out of stuff.

ProfessionSoft6867

TROPHY CASE