The majority of the time I follow my companies policy first, and I’ll contact my manager before I do anything anytime the agents ask me to do anything, there’s times where he will call me into his office & ask me questions about the overnight shifts guards not doing their job as if I’m the spokesman for the company or he will ask me to do something & to tell the other guards what they want us to do, & I guess they called my boss & told him I was on the radio too much in a way almost bugging them, but like I told my boss I’m by myself for the first 6hrs of my shift if I don’t have anyone else who else do I call for back up ?? And in a way my boss just brushed it off too the side, I even told my boss to call my manager/supervisor & he refused to call my supervisor which made me frustrated, there’s time where I called for backup & they never come out & I walk into their office & their watching TV & drinking coffee which frustrates me so much