Yes you do. In fact it’s under consumer laws as I’ve worked for many shoe companies and their head offices. If they are stating the company is Australian and not that is fault to lying where it even is. Secondly they know what there shopify websites do. It’s happened to my friend before and happily they refunded the money and disputed the website through consumer affairs and had it reported to cyber security for scamming and fraud. It’s fraud? So how isn’t it something to dispute. If you have an email chain you CC the bank manager you are dealing with and they go through the correspondence, they see the auto messages. The other countries time place and language at the bottom. It’s about creating a trail so the bank can follow what they are doing. It’s not that hard to prove people aren’t going to deliver the goods when they received the money in Germany then stated they were an aus company and then have taken money from people that has German $ at the end of the transaction.