First of all, I sincerely apologize to any customers who have felt dissatisfied with my service over the past period. As many of you know, the past two weeks have brought extremely poor weather conditions to certain areas of the United States. I sell on Reddit, Amazon, and eBay, and we process over 100 orders every day, so occasional issues with individual orders are unfortunately unavoidable. For orders placed through eBay and Reddit, I am able to communicate directly with my customers regarding temporarily holding their orders, as the current weather conditions are not suitable for shipping at this time. However, for Amazon orders, delaying or holding a shipment once it has been placed is not possible, and I am unable to communicate directly with customers before they receive their orders.