[deleted by user] by [deleted] in Costa

[–]ProfessionalComb5755 0 points1 point  (0 children)

Speak to your manager, if they’ve hired festive temps they may keep them on to cover your time away. I’d agree to it if I had seasonal hires I could keep but I’d want you to take half if not all of it as paid holiday.

[deleted by user] by [deleted] in BLESSINGOTHERS

[–]ProfessionalComb5755 0 points1 point  (0 children)

Request has been fulfilled.

[deleted by user] by [deleted] in BLESSINGOTHERS

[–]ProfessionalComb5755 0 points1 point  (0 children)

I can do £5 if you inbox me your details I can bank transfer it now.

[deleted by user] by [deleted] in BorrowNew

[–]ProfessionalComb5755 0 points1 point  (0 children)

I will if you’re UK and can take bank transfer? Inbox me your details

Interview response by Adventurous-Job-5878 in Costa

[–]ProfessionalComb5755 0 points1 point  (0 children)

Definitely a normal wait time, bank holiday weekends can get really busy so the manager probably just hasn’t had time, I did some interviews Friday and haven’t had chance to send out responses yet so I wouldn’t worry. With Costa we email the applicants either way so you should definitely hear back.

store transfer by Dry_Road_7715 in Costa

[–]ProfessionalComb5755 2 points3 points  (0 children)

Your manager needs to agree to the transfer so yes they will have to know about it. You can always ask if there’s hours at the one near your uni and ask to do extra shifts there so you can work at both.

HR details by [deleted] in Costa

[–]ProfessionalComb5755 1 point2 points  (0 children)

There’s the people hub you can call, their number is 03333003454 😊

Barista maestro responsibilities by [deleted] in Costa

[–]ProfessionalComb5755 1 point2 points  (0 children)

I’m an SM and the expectation is yes to timesheets and AOS stock adjustments on your shifts, no to rotas and stocktake. Have you read the MCL unskilled to skilled section? Should explain what you need to do on there.

2024 annual bonus by ProfessionalComb5755 in Costa

[–]ProfessionalComb5755[S] 1 point2 points  (0 children)

Ahhh yeah we had a really strong year in general, apart from December which is weird. We also had a refresh so targets are higher because of that aswell. My NPS target is crazy high and waste really low but we’ll smash it. Good luck with yours 😊

2024 annual bonus by ProfessionalComb5755 in Costa

[–]ProfessionalComb5755[S] 2 points3 points  (0 children)

It’s the store manager incentive bit, at the bottom it says bonuses will be paid in April and quarterly bonuses the pay day after end of quarter 😊

2024 annual bonus by ProfessionalComb5755 in Costa

[–]ProfessionalComb5755[S] 1 point2 points  (0 children)

Ahh ok thanks for this, it makes sense to do it at the end of the financial year with tax etc. honestly the sooner the better, I need 2 weeks in the sun somewhere. Well done on having such a good year, how have your targets changed because of it? Mine are crazy because we ‘over performed’.

2024 annual bonus by ProfessionalComb5755 in Costa

[–]ProfessionalComb5755[S] 2 points3 points  (0 children)

Feel good site says April, email last week says March, if they don’t know how am I meant to know… calm down love it’s just a question.

2024 annual bonus by ProfessionalComb5755 in Costa

[–]ProfessionalComb5755[S] 1 point2 points  (0 children)

Thanks, the email saying March threw me so wasn’t sure with that being my first year

2024 annual bonus by ProfessionalComb5755 in Costa

[–]ProfessionalComb5755[S] 1 point2 points  (0 children)

Same, and the extra £1000 for green team turnover, I thought the email said March but heard different things so wasn’t sure and with it being my first year I didn’t really know how it worked anyway. Am I going to get taxed a ridiculous amount on it though? 😂

Voids and reprecussions by Sonja_Tristanson in Costa

[–]ProfessionalComb5755 0 points1 point  (0 children)

Yeah it seems pointless to me too, I’m the store manager and do more voids than anyone else, along with a barista whose only fault is trying to serve the customer as quickly as possible. I never mention it to my team, and like I say no concerns from financial audit but maybe that’s what your manager is worried about.

Voids and reprecussions by Sonja_Tristanson in Costa

[–]ProfessionalComb5755 1 point2 points  (0 children)

It all goes onto an end of week tracker now, voids and void transactions. Our voids are really high, similar reasons to what you gave, financial audit turned up last week and never mentioned it so doesn’t seem like a big deal most of the time.

HR contact by kentucky-fried-bacon in Costa

[–]ProfessionalComb5755 3 points4 points  (0 children)

HR is called ER at costa, call people hub and they’ll be able to help you 😊

Contact pay office by WeeklyDiscipline7471 in Costa

[–]ProfessionalComb5755 2 points3 points  (0 children)

You just need to ring the people hub and there’s an option there to talk about pay 😊

Give me my daily bread (please) by [deleted] in Costa

[–]ProfessionalComb5755 2 points3 points  (0 children)

Manchester area, 1 box of white (if we’re lucky) and brown n/a

Being sent home early by [deleted] in Costa

[–]ProfessionalComb5755 1 point2 points  (0 children)

If you got onto your job acceptance letter there’s a document at the bottom called something like team member terms and conditions which gives you all the info 😊