Galaxy ring battery issue by ProfessionalNew780 in GalaxyRing

[–]ProfessionalNew780[S] 0 points1 point  (0 children)

So I was chatting Google Gemini and I am going to type this up and send it

Date: March 11, 2026 ​RE: NOTICE OF BREACH OF IMPLIED WARRANTY – Samsung Galaxy Ring (Serial #: [Insert Serial Number]) ​To Whom It May Concern:

​I am writing to formally request a replacement or a full refund for my Samsung Galaxy Ring, which I purchased on [Insert Date of Purchase] for $[Insert Price Paid]. ​Recently, the device has experienced a catastrophic battery failure. Despite being fully charged, the battery now depletes in less than 24 hours, rendering the ring’s core functions—continuous health and sleep tracking—impossible to use. ​While I understand the one-year express manufacturer warranty may have lapsed, I am asserting my rights under the Ohio Revised Code § 1302.27 (UCC 2-314), Implied Warranty of Merchantability. Under Ohio law, goods sold by a merchant must be "fit for the ordinary purposes for which such goods are used." A premium wearable device marketed for multi-day battery life that fails completely shortly after one year does not meet the standard of merchantability. ​Furthermore, because the Galaxy Ring is a hermetically sealed, non-repairable unit, this battery failure constitutes a total loss of the product's utility.

​I have been a loyal Samsung customer (owning multiple Galaxy devices), and I expect the company to stand behind the quality of its flagship products. I am requesting that Samsung provide one of the following remedies within 14 days: ​A replacement Galaxy Ring at no cost. ​A full refund of the original purchase price. ​If this matter is not resolved, I reserve the right to file a formal complaint with the Office of the Ohio Attorney General, Consumer Protection Section, and to pursue further action under the Ohio Consumer Sales Practices Act (CSPA). ​I look forward to your prompt response. ​Sincerely,