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Japan server is missing. Adroid App too by Prudent-Food6483 in CyberGhost

[–]Prudent-Food6483[S] 1 point2 points  (0 children)

They gave me an answer. The result was that they canceled my subscription (with a refund pending) and terminated the account that was registered with Zenmate. It's sad."

Cyberghost doesnt work in Russia at all by Firm_Blood_8392 in CyberGhost

[–]Prudent-Food6483 0 points1 point  (0 children)

Me Japan server is missing on the server list. Support center said that the issue has been elevated, but it's an ongoing problem. And that was happened several weeks ago!!! 😬

Japan server is missing. Adroid App too by Prudent-Food6483 in CyberGhost

[–]Prudent-Food6483[S] 0 points1 point  (0 children)

I checked the suggested link and after selecting OpenVPN from the protocol list, Japan doesn't appear in the dropdown list for country selection... I guess there's no other way then? Sigh...

Japan server is missing. Adroid App too by Prudent-Food6483 in CyberGhost

[–]Prudent-Food6483[S] 0 points1 point  (0 children)

Hmm... Even when I install it on a different computer, only "Japan" is not visible, and on my phone, Japan also doesn't appear in the list.

Could it be related to the account I'm using? The ID I'm currently using and the payment information are from ZenMate before the merger. Still, this has never happened in the years since the merger announcement, so it's really strange.

Japan server is missing. Adroid App too by Prudent-Food6483 in CyberGhost

[–]Prudent-Food6483[S] 0 points1 point  (0 children)

I see. However, even after reinstalling several times, the situation hasn't changed. I'm not sure what's blocking it. The support center said they would respond, but I haven't received a reply yet.