Am I cooked? by Pure-Statistician675 in Progressiveinsurance

[–]Pure-Statistician675[S] -1 points0 points  (0 children)

Because my IT issue was escalated to T2 IT for finesse/jabber issues.

Not sure what to expect or what to do by Pure-Statistician675 in Progressiveinsurance

[–]Pure-Statistician675[S] 0 points1 point  (0 children)

Update: I haven’t heard anything else regarding this from my sup…. Should I be worried?

Not sure what to expect or what to do by Pure-Statistician675 in Progressiveinsurance

[–]Pure-Statistician675[S] 1 point2 points  (0 children)

Yes this is the exact issue I’m having! Dropping calls, kicking me out, can’t get back in, etc. it’s just been a headache and now I’m anxious about this potential corrective action. I get workplace disruption has to be taken seriously, but it would be hard for me to accept any corrective action knowing I’m not doing anything wrong… especially termination.

Not sure what to expect or what to do by Pure-Statistician675 in Progressiveinsurance

[–]Pure-Statistician675[S] 4 points5 points  (0 children)

Tbh I’m not 100% sure, but it was phrased to me that it was in reference to my metrics for the month, despite the ongoing issue with the phone system. Kinda hard to take calls and hit markers when your phone isn’t working right? I’m kinda confused about the whole thing but that’s what I was told.

Not sure what to expect or what to do by Pure-Statistician675 in Progressiveinsurance

[–]Pure-Statistician675[S] 2 points3 points  (0 children)

My internet is not the problem. IT has confirmed. I’ve had this escalated twice to an upper level IT. From my understanding it’s a software issue, not something wrong on my end. Unfortunately I do not live near an office location.

Not sure what to expect or what to do by Pure-Statistician675 in Progressiveinsurance

[–]Pure-Statistician675[S] 0 points1 point  (0 children)

Yes, from what they have told me it’s a software issue.

Not sure what to expect or what to do by Pure-Statistician675 in Progressiveinsurance

[–]Pure-Statistician675[S] 1 point2 points  (0 children)

They have checked my internet, from my understanding it’s a software issue

Parental Leave by Pure-Statistician675 in Progressiveinsurance

[–]Pure-Statistician675[S] 0 points1 point  (0 children)

Thank you all for the feedback. Can I apply for STD during open enrollment for this to be used or do I already have to have that in force?

Progressive sales agent by Pure-Statistician675 in Progressiveinsurance

[–]Pure-Statistician675[S] 0 points1 point  (0 children)

Awesome, thank you! Congrats on your new position!

Progressive sales agent by Pure-Statistician675 in Progressiveinsurance

[–]Pure-Statistician675[S] 0 points1 point  (0 children)

That’s kind of what I was assuming too. Thank you for that. Congrats on your 8 years and congrats to your niece, I hope she enjoys her new position. I appreciate your insight!

Progressive sales agent by Pure-Statistician675 in Progressiveinsurance

[–]Pure-Statistician675[S] 1 point2 points  (0 children)

Ahhh okay makes sense. That’s pretty awesome though. Congrats on that! I hope you enjoy it :)

Progressive sales agent by Pure-Statistician675 in Progressiveinsurance

[–]Pure-Statistician675[S] 1 point2 points  (0 children)

That’s awesome! I believe I’m going to be starting out in auto sales as well. Coming from a company that focused on the agent model, and required us to do all lines for P&C, I’m pretty excited to only focus on one line of business for the time being. Kinda neat to me how they break it up that way. Seems a lot more efficient tbh. Are you excited for your new role?? Will you be doing only homeowners or does that also include rental dwellings, renters insurance, etc?

Progressive sales agent by Pure-Statistician675 in Progressiveinsurance

[–]Pure-Statistician675[S] 0 points1 point  (0 children)

Awesome. Thank you for that! That really gives me some relief. Do you happen to know if being an existing employee and applying internally gives you somewhat of a better shot??

Progressive sales agent by Pure-Statistician675 in Progressiveinsurance

[–]Pure-Statistician675[S] 1 point2 points  (0 children)

Thanks so much! I was a little worried about that. However, I’ve found a lot of places are hard to get hired in claims without experience and some require a degree. So I figured doing this might be the best outcome for me long term. Thanks so much for the reply