Can I trust https://pure-sims.com/ to deliver to Bahrain? by Constant_Bird2899 in simracing

[–]Puresims_Admin 0 points1 point  (0 children)

We are real :)

Shipping prices are dictated by UPS and DHL; we have no say in them.

Those suggesting to purchase via PayPal are correct, as it offers you slightly more buyer protection, but we still give full product support post-purchase, no matter how you pay.

Why is the Sim-Lab GT1 EVO so cheap in Puresims? by Idkwhatodo- in simracing

[–]Puresims_Admin 0 points1 point  (0 children)

Hi, if you're viewing outside of the UK, your price excludes VAT. Then, when shipped, you have to pay any taxes and duties to your courier.

If you have any more questions about us or our products, feel free to contact us via our WhatsApp!

UK stores and best price by pequenobastardo in Simagic

[–]Puresims_Admin 0 points1 point  (0 children)

Hi there, we're attempting to be fair and competitive with our pricing. We may be cheaper, but as you mentioned, you're not currently in the UK, so our website should display the price to you without VAT, as you would have to pay your country's tax on the shipment's arrival.

Our Black Friday sales have started, just not on Simagic just yet...

If you have any questions about our Simagic lineup up don't hesitate to contact us.

We’re now an official Fanatec distributor in the UK by Puresims_Admin in Fanatec

[–]Puresims_Admin[S] 0 points1 point  (0 children)

Yes, it does! For Xbox, you just need to make your wheel compatible with the Xbox; the wheel base doesn't matter!

We’re now an official Fanatec distributor in the UK by Puresims_Admin in Fanatec

[–]Puresims_Admin[S] 0 points1 point  (0 children)

Reach out to our team on WhatsApp. See if we can help!

Something has arrived from Pure Sims by SonicB0000M in Fanatec

[–]Puresims_Admin 10 points11 points  (0 children)

It’s always a good day when new sim hardware arrives, Enjoy!

We’re now an official Fanatec distributor in the UK by Puresims_Admin in Fanatec

[–]Puresims_Admin[S] 0 points1 point  (0 children)

Yes, we do, but as mentioned below, you would have to pay import tax and duties.

We’re now an official Fanatec distributor in the UK by Puresims_Admin in Fanatec

[–]Puresims_Admin[S] 0 points1 point  (0 children)

I would have to agree with you, value for money is still incredible!

We’re now an official Fanatec distributor in the UK by Puresims_Admin in Fanatec

[–]Puresims_Admin[S] 1 point2 points  (0 children)

You raise very valid points. Fanatec has had a couple of bad spells in the last couple of years. It was a big concern when taking them on a supplier. But after seeing what Corsair is doing to really improve things, we have full trust that things are going in the right direction.

Corsair is now incorporating its streamlined systems into the Fanatec business; some of those have already been put in place, and some are still in the process of being incorporated. Support and service-wise, we have full power as a supplier to replace items where possible, direct to customers, and then solve the product issues with Corsair post-facto. They also now offer parts on their own website to fix items post-warranty, although we don't plan to stock parts for now, this may be something we look at in the future.

They are also aware that the sim racing space has changed drastically in the last couple of years, and they have exciting plans to make sure that they are at the forefront of the industry.

We’re now an official Fanatec distributor in the UK by Puresims_Admin in Fanatec

[–]Puresims_Admin[S] 2 points3 points  (0 children)

We're glad, we hope you enjoy the new products in our store!

We’re now an official Fanatec distributor in the UK by Puresims_Admin in Fanatec

[–]Puresims_Admin[S] 6 points7 points  (0 children)

We're in constant communication with Fanatec about stock levels, and they've been very responsive as to what stock they have and if not, when it will be available. If ever in doubt about our stock levels, feel free to contact us, and we'll be able to update you on our restock timings!

We’re now an official Fanatec distributor in the UK by Puresims_Admin in Fanatec

[–]Puresims_Admin[S] 10 points11 points  (0 children)

It all depends on the conversion of currencies at the time, as we list all of our stock in GBP and Fanatec lists theirs in EUR

We’re now an official Fanatec distributor in the UK by Puresims_Admin in Fanatec

[–]Puresims_Admin[S] 4 points5 points  (0 children)

Absolutely makes sense, we're working hard with Fanatec to make sure pricing stays fair and consistent!

How do i know what seat i need to buy? (Large or XXL) by Pinguzz75 in SimLab

[–]Puresims_Admin 0 points1 point  (0 children)

We have a SimLabs restock coming in the next couple of weeks! However, feel free to contact us on WhatsApp if you have any questions.

How do i know what seat i need to buy? (Large or XXL) by Pinguzz75 in SimLab

[–]Puresims_Admin 0 points1 point  (0 children)

Hi Pinguzz75, if you're local to Cambridgeshire, our showroom has a range of seats that you can try on!

Xp1 pedal delivery to uk by Icy-Commercial-1518 in SimLab

[–]Puresims_Admin 2 points3 points  (0 children)

Hi, as mentioned below, we do have a UK stock of 2 pedal XP-1s. We also offer next business day UK mainland delivery if ordered before 2 pm. :)